BT Group Off Campus Drive 2024: BT Group a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as BT Group Trainee Business Service Support Advisor for Gurugram Office. A student with having bachelor’s degree in various disciplines can apply for the BT Group off campus drive 2024. Interested and eligible candidates can read more details below.

About BT Group:

BT Group is one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good. There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.

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BT Group Off Campus 2024:

Company Name BT Group
Post Name Trainee
Expected Salary up to ₹4 LPA*
Job Location Gurugram
Experience Freshers/Experience 
Batch 2024 and before
Website  BT Group.com
Last date to apply Apply ASAP

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BT Group Off Campus Responsibilities:

  • Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group’s resource pool, within guidelines and under full supervision.
  • Gathers customer information and performs basic analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.
  • Executes and delivers routine work clearly covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.
  • Handles professionally and effectively with customer contacts, showing resilience and sound decision-making whilst under pressure.
  • Participates in the continuous improvement activities to improve the customer service team processes.

BT Group Off Campus Eligibility Criteria:

  • Bachelors or Master’s Degree.

Preferred skill:

  • Complaint Management
  • Information Management
  • Communication
  • Requirements Analysis
  • Continuous Improvement
  • Issue Resolution
  • Problem Solving
  • Billing
  • Time Management
  • Customer Relationship Management
  • Escalation Management
  • Technical Support
  • Decision Making
  • Growth Mindset
  • Stakeholder Management
  • Inclusive Leadership

Click here for HR Interview Questions and Answers

BT Group off Campus Selection Process:

The BT Group selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

  1. Online Application: Start by searching for job openings on the BT Group website or relevant job portals. Submit your resume and application through the online application system.
  2. Resume/CV Screening: The HR team or hiring managers will review submitted applications to shortlist candidates based on qualifications and experience.
  3. Online Assessments (if applicable): Depending on the role, there may be online assessments or tests to evaluate specific skills.
  4. Phone/Video Interview: Shortlisted candidates may have a phone or video interview. This interview could cover your background, skills, and interest in the position.
  5. Technical Interviews: For technical roles, there may be one or more technical interviews. These interviews assess your problem-solving skills, technical expertise, and knowledge.
  6. Assessment Centers (if applicable): Some companies, including BT Group, use assessment centers for more in-depth evaluations. These can include various exercises, group activities, and interviews.
  7. Behavioral and Competency-Based Interviews: Expect questions related to your past experiences, behavior, and how you approach various situations. These interviews may also assess your teamwork and communication skills.
  8. Reference Check: BT Group may contact your previous employers or references to verify your work history and qualifications.
  9. Background Check: A thorough background check may be conducted as part of the selection process.
  10. Job Offer: Successful candidates will receive a formal job offer. This offer includes details about the position, compensation, benefits, and other relevant information.

Please note that the specific details of the BT Group selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join BT Group?

  • Industry leading healthcare
  • Educational resources
  • Savings and investments
  • Maternity and paternity leave
  • Opportunities to network and connect

How to Apply for BT Group Off Campus Drive 2024?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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What is the role of a Trainee at BT Group?

As a Trainee at BT Group, you will assist in creating value-based relationships with customers to optimize customer service while leveraging the company's resource pool, within guidelines and under full supervision.

What are the educational qualifications required for the Trainee position at BT Group?

Candidates should have a Bachelor's or Master's Degree.

What skills are preferred for the Trainee position at BT Group?

Preferred skills include complaint management, information management, communication, requirements analysis, continuous improvement, issue resolution, problem-solving, billing, time management, customer relationship management, escalation management, technical support, decision making, growth mindset, stakeholder management, and inclusive leadership.

What is the expected salary for the Trainee position at BT Group?

The expected salary for the Trainee position at BT Group? is up to ₹4 LPA.

Is experience required for the Trainee position at BT Group?

Freshers and experienced candidates are welcome to apply for the position.

What is the selection process for the Trainee position at BT Group?

The selection process includes online application, resume/CV screening, online assessments, phone/video interview, technical interviews, assessment centers, behavioral and competency-based interviews, reference check, background check, and job offer.

Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.