inDrive Off Campus Recruitment has announced a job notification for the post of Customer Service Supervisor for the Work From Home, India locations. Any Graduate degree candidates can apply for off campus placements with inDrive. Interested and eligible candidates are encouraged to apply before the specified deadline. The detailed eligibility criteria, application process, and registration information are provided below.
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inDrive Off Campus drive 2023:
| Company Name | inDrive |
| Post Name | Customer Service Supervisor |
| Salary | up to ₹30k/month* |
| Experience | Fresher/Experienced |
| Job Location | Work From Home |
| Website | www.inDrive.com |
| Last Date | ASAP |
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Eligibility Criteria for inDrive Off Campus Drive 2023
Job Responsibilities:
- Handle incoming calls;
- Outgoing calls;
- Help and solve appeals of users.
- Control the quality of the work of the staff of the Contact Center
- Translation of texts;
- Train and hire new call center operators;
- Supervise and monitor the activities of contact center operators;
- Control the compliance of contact center operators with production discipline;
- Prepare reports on the quality of work performed by contact center operators;
- Answering questions from staff and providing guidance and feedback;
- Devise ways to optimize procedures and keep staff motivated.
Qualification required:
- Any Graduate from any stream.
Preferred skill:
- Competent verbal and written communication;
- Fluent language skills on demand;
- Fluent in English and Hindi;
- Tamil/Marathi/Bengali/Nepali (optional, will be a plus);
- PC knowledge at the confident user level;
- Willingness to travel.
Company Benefits: inDrive Off Campus 2023
- Unlimited opportunities for professional and career growth, regular external and internal training from our partners;
- The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry;
- Initial training;
- Probation period up to 3 months;
- Working hours: 2/2 shift work 8:00-20:00/20:00-8:00.
About inDrive:
inDrive, is an international ride-hailing service with more than 150 million downloads operating in 48 countries. Headquartered in Mountain View, California, it is the second largest ridesharing and taxi app worldwide by downloads. The company was officially launched in 2013.
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Candidates are advised to apply as soon as possible before the application link expires.
How to Apply for inDrive Off Campus 2023?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
What is the salary range offered for Customer Service Supervisor?
The expected salary for Customer Service Supervisor is up to ₹30,000 per month.
Is experience required for this position?
Both fresher and experienced candidates can apply for this position.
What qualifications are required for this position?
Any graduate from any stream can apply.
What are the preferred skills for this role?
Strong verbal and written communication skills, fluency in English and Hindi (additional languages like Tamil, Marathi, Bengali, Nepali are a plus), PC knowledge, and willingness to travel.
What are the working hours for this role?
The working hours are in a 2/2 shift pattern, either from 8:00 AM to 8:00 PM or from 8:00 PM to 8:00 AM.
Is there any probation period for this position?
Yes, there is a probation period of up to 3 months.
What are the job responsibilities of a Customer Service Supervisor?
The responsibilities include handling incoming and outgoing calls, addressing user appeals, supervising and training call center operators, ensuring quality and compliance, translating texts, and optimizing procedures.
