Tesco Recruitment Hiring for Lead Chat Support | Apply Now!

Tesco Off Campus Drive 2024: Tesco a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as Tesco Lead Chat Supportfor Bangalore Office. A student with having bachelor’s degree in various disciplines can apply for the Tesco off campus drive 2024. Interested and eligible candidates can read more details below.

Tesco Off Campus 2024:

Tesco Off Campus Responsibilities:

• Ensuring I understand our Core Purpose and the role I play in delivering this –
• Role modelling the Tesco values and leading by example in what I do and how I behave –
• Crafting a culture of continuous improvement through: being curious about what is getting in the way of colleagues delivering great service; identifying areas of opportunity; encouraging colleagues to speak up and share ideas; and following through with feedback and / or action on ideas raised
• Collaborating with colleagues; change teams; my manager and relevant partners to implement ideas
• Being the subject matter expert on processes in my area –
• Supporting the improvement of the operational performance and building the capability of Associates and Senior Associates through: call listening; reviewing logging; face to face mentoring; feedback and recognition
• Supporting BAU activity e.g. issues and complex problem resolution; call listening – Providing shift over in during the operational window
• Sharing weekly highlights of progress in operational performance; quality of delivery and continuous improvement with my Manager
• Actively participating in the CI community to deliver significant value output- Supporting and embedding changes to process and ways of working within the team
• Understanding the part I play in delivering our key metrics and performance measures
• Delivering my own personal objectives; preparing for and participating fully in everyday and structured conversations with my colleagues and manager 
• Continually developing my skills to be the best I can be in my role

Tesco Off Campus Eligibility Criteria:

• Any Graduate degree.

Preferred skill:

• Customer service orientation
  
• Advanced Microsoft Office
  
• Excellent verbal and written communication in English
  
• Planning and organizing
  
• Coaching
  
• Conflict Resolution
  
• Empathy and customer focus

Click here for HR Interview Questions and Answers

Tesco off Campus Selection Process:

The Tesco selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: Start by visiting the Tesco careers website and search for job openings. Complete the online application form, providing your resume, cover letter, and other necessary details.
2. Resume/CV Review: The HR team or recruiters will review your resume to assess your qualifications and experience.
3. Online Assessments: Depending on the position, Tesco may require candidates to complete online assessments or tests. These could include aptitude tests, situational judgment tests, or personality assessments.
4. Telephone/Video Interview: Successful candidates may be invited for a telephone or video interview. This interview may focus on your background, skills, and interest in the role.
5. Assessment Center (if applicable): Depending on the role and level, Tesco may conduct an assessment center. This could involve various exercises, group activities, and interviews to assess your skills and competencies.
6. Face-to-Face Interview: Shortlisted candidates may be invited for a face-to-face interview with hiring managers or team leaders. This interview could delve deeper into your experience, competencies, and how you would fit into the Tesco culture.
7. Technical Interview (if applicable): For roles requiring technical skills, there may be one or more technical interviews. These interviews may assess your knowledge and capabilities related to the position.
8. Reference Checks: Tesco may conduct reference checks to verify your employment history, qualifications, and suitability for the role.
9. Background Check: A background check may be performed to verify your criminal record, education, and other relevant information.
10. Job Offer: If you successfully pass all stages of the selection process, you may receive a job offer. This will include details about the position, salary, benefits, and other terms of employment.

Please note that the specific details of the Tesco selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Tesco?

• Industry leading healthcare
• Educational resources
• Savings and investments
• Maternity and paternity leave
• Opportunities to network and connect