Work From Home Cactus for Customer Service Manager | Urgent Hiring

Work from home Cactus Recruitment drive 2024: Work from home Cactus is hiring Associate Customer Service Manager (Chat & Calls) through off campus Placement for Work from home. A student from various disciplines can apply for the Cactus off campus drive 2024. Interested and eligible candidates can read more details below. Details are given below:

Work from home Cactus Recruitment 2024:

Work from home Cactus Responsibilities:

• Provide real time support to customers via our new age chat/calling platform (Genesys) with the goal of converting enquiries.
• Help build customers confidence in Editage brand over competitors and improve conversion rates.
• Add a human factor in customer shopping experience thereby influence repeat rate.
• Influence the revenue of the organization by pitching our services to clients over chat and calls.
• Identify website errors and provide solutions for the same.
• Identify the business trends by keeping a watch on the customer feedback and share it with the key stakeholders.

Cactus Eligibility Criteria:

• 12th Pass / Any Degree from any stream.

Preferred skill:

• Are tech savvy, comfortable with using various live chat software’s and ability to multitask.
• Have good sales skills.
• Have excellent written communication skills and ability to deliver message in a concise manner.
• Can think on your feet, meet customers at their level, and improvise during a conversation.
• Can work under pressure and meet deadlines, while maintaining a positive attitude

Click here for HR Interview Questions and Answers

Cactus Communications Selection Process:

Certainly, here’s an overview of the typical selection process at Cactus Communications in English:

1. Online Application: Start by submitting your application through Cactus Communications’ official website or a job portal. Ensure that your application is complete and includes all necessary documents.

2. Resume Screening: The HR team reviews the applications and resumes to shortlist candidates who meet the minimum qualifications and requirements for the position.

3. Initial Interview: Shortlisted candidates are usually contacted for an initial interview. This interview can be conducted over the phone or via a video call and is often focused on your background, skills, and motivation for joining Cactus Communications.

4. Skills Assessment: Depending on the role, you may be required to complete a skills assessment or test to evaluate your technical or domain-specific knowledge.

5. Technical Interviews (if applicable): For certain positions, you may have one or more technical interviews. These interviews assess your technical knowledge, problem-solving abilities, and domain expertise.

6. Behavioral Interviews: You might also face behavioral interviews, where interviewers assess your soft skills, teamwork, communication, and adaptability.

7. Assessment Center (if applicable): For certain roles, candidates may be invited to an assessment center. Here, you may participate in group activities, case studies, and simulations to gauge your teamwork and leadership abilities.

8. Final Interview: In some cases, there may be a final interview with senior management or decision-makers. This interview may involve discussions about your long-term career goals and alignment with Cactus Communications’ values.

Please note that the specific details of the selection process may vary depending on the role and location. It’s important to prepare thoroughly, showcase your skills and qualifications, and demonstrate your enthusiasm for joining Cactus Communications throughout the process. Good luck!

Why Join Cactus Communications ?

• Cactus Communications is a culture-driven company powered by its people, their passion, and their inspiration. All Cactizens live by the culture and values that define us.
• We value people for their talent, personality, competency, and the ability to learn and grow. We create a work environment that allows people to thrive and show their best performance. We believe in meritocracy.
• We take pride in our diversity. We strive to embrace diverse voices and create an inclusive workplace.