Jio Recruitment drive 2023: Jio is hiring Customer Associate through off campus Placement for Kolkata. A student from various disciplines can apply for the Jio off campus drive 2023. Interested and eligible candidates can read more details below. Details are given below:

About Jio:

Reliance Jio Infocomm Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai, Maharashtra, India. It operates a national LTE network with coverage across all 22 telecom circles.

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Jio Recruitment 2023:

Company Name Jio 
Post Name Customer Associate
Salary up to ₹25k/month*
Experience Freshers/Experienced
Batch 2023/22/21/20/19/18/17
Job Location Kolkata
Last date to apply Apply ASAP

Jio Job Responsibilities:

  • Acquire new customers
  • Call Jio Customers and explain them about Jio`s Recharges  
  • Assist the customers in completing Jio Recharge
  • Sell new Jio connections to prospective customers 
  • Resolve customer queries within agreed timelines
  • Ensure a delightful customer experience
  • Respond to all customers in appropriate tone and language
  • Capture customer details and data relevant to the call or service
  • Learn about Jio`s plans, products and services to add value to the
    offering. 

Jio Eligibility Criteria:

  • 10th / 10 + 2 (Preferred)

Preferred skill:

  • Basic knowledge of reading and writing
  • Smartphone usage
  • Speak local language
  • Sales and customer handling skills
  • Ability to learn
  • Goal and result oriented

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How to Apply for Jio Recruitment 2023?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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What is the role of a Customer Associate at Jio in Kolkata?

A Customer Associate at Jio in Kolkata is responsible for acquiring new customers, explaining Jio's recharge plans, assisting with recharges, selling new Jio connections, and ensuring a positive customer experience.

What is the salary range for the Customer Associate position at Jio?

The expected salary for the Customer Associate position at Jio can go up to ₹25,000 per month.

Is prior work experience required for this Customer Associate role at Jio?

No, this position is open to both freshers and experienced candidates.

What are the main responsibilities of a Customer Associate at Jio?

Responsibilities include acquiring new customers, explaining and assisting with Jio recharges, selling Jio connections, resolving customer queries, and ensuring a delightful customer experience.

Are there any specific educational requirements for this role?

While 10th / 10 + 2 education is preferred, it is not explicitly mentioned as mandatory.