Akasa Air Off Campus 2025| Customer Service Officer | Apply Now

Akasa Air Off Campus 2025:

Akasa Air Career 2025 Responsibilities:

• Accepting reservation and issuance of tickets at airport ticketing counters. 
• Smile, greet customers when they approach for checking or any query. 
• Checking of customer’s identity and checking them and their baggage for the flight, correctly recording of all weights and items which are to be put into the aircraft. 
• Profiling of customers at checking, brief them on DG regulations and security banned articles in checked or hand baggage.  
• Accept registered baggage and check if any visible damage and get LRT signed, customer to be informed about the liability and charge excess baggage (in case of exceeding normal baggage allowance). 
• Announcement of boarding, updating of FIDs, attending queries of customers, Reconciliation of checked in passengers at the boarding gates. 
• Coordinate for connecting customers, their location and take advise / instruction from red cap, duty manager if flight has to be delayed to accept them. · Strict adherence to company policies, ensure properly groomed at all times. 
• Not under influence of alcohol or banned substance. 
• Ensure adherence to policies and procedures as laid down in the GOM. 
• Effective use of ramp equipment, guiding blue collar teams for quick turnaround of aircraft. 
• Carry out gate boarding functions like zone wise boarding, BGR and manual boarding in case of systems down. 
• Secure, safe, punctual handling of customers, baggage, crew as applicable by organizing and controlling the terminal operations.  
• Ensure all communication, operational or administration are actioned promptly. 
• Responsible for reporting to the superior’s occurrences, events, violations and acts that may affect safety, security and company reputation. 

• Procedure is followed for the carriage of arms and ammunition, HUM, DGR etc.

Akasa Air off campus Eligibility Criteria:

• Should be Graduate.

Preferred skill:

• Communication Skills
• Team Player
• Knowledge of regulatory compliances
• 0-1 years of experience in Customer Service.

Click here for HR Interview Questions and Answers

Akasa Air Recruitment Selection Process:

The selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: The process begins with candidates submitting their applications through the official careers website
2. Resume Screening: The Company’s recruitment team reviews the applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities.
4. Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews.
5. Offer: Candidates who successfully complete all interview stages and reference checks will receive a formal job offer.
6. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
7. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in the onboarding process. This includes orientation, training, and integration into the team.

Please note that the specific details of the selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Akasa Air?

• Work-life balance: Competitive pay, comprehensive benefits, and flexible work schedules
• Professional development: Job training, conferences, and opportunities for career advancement
• Financial and retirement: 401(k) and performance bonuses
• Child care and parental leave: Adoption assistance
• Office perks: Company-sponsored outings
• Health insurance and wellness: Dental insurance
• Vacation and time off: Paid volunteer time