IBM Off Campus Drive 2024: IBM a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as  Technical Support Engineer for Bangalore Office. IBM Off Campus 2024 Drive will be a great opportunity for all the Freshers having bachelor’s degrees in various disciplines. All the details regarding IBM Off Campus 2024 Drive such as Eligibility Criteria, Required Skills, Interview Rounds, documents required, and Registration Process are given in this article.

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IBM Recruitment 2024:

Company Name IBM 
Post Name  Technical Support Engineer
Salary up to ₹8 LPA*
Experience Entry Level
Job Location Bangalore
Last date to apply ASAP

IBM Recruitment  Job Description:

IBM Recruitment is hiring candidates for the post of QA Developer.

IBM Recruitment  Job Responsibilities:

  • Providing remote technical support assistance to our clients using Problem Determination (PD) and Problem Source Identification (PSI) skills.
  • Performing and managing medium to complex production (Technical) support tasks and activities that require beginner to subject matter knowledge regarding application and its functionality.
  • In addition to determining recommendations for problem resolution, our engineers communicate action plans to our clients to ensure that the client is satisfied with steps towards resolution or the problem’s root cause.
  • Our engineers continually flex their technology skills through driving problem resolution using improvements to existing and/or new technical support tools and procedures which can often include examining source code, providing feedback to development for product improvement, creating test cases, creating tools or providing debug modules to our clients.
  • This position is specifically for Technical Support Engineer candidates who will be part of a worldwide team responsible for diagnosing and troubleshooting appliance hardware, software & firmware problems within IBM Automation spanning multiple operating systems, virtual, and cloud.
  • Must be willing to work on a weekend rotation to lead diagnosis of critical customer outages.

IBM Recruitment Eligibility Criteria:

  • Communication and customer focus skills – be able to understand customer problems and articulate complex problems
  • Bachelor’s Degree in Computer Science or related field preferred

IBM Recruitment Preferred skill:

  • Distributed/UNIX/Linux operating systems
  • Knowledge of public or private cloud and knowledge of infrastructure and software
  • Knowledge of IBM Storage technologies eg. V7000, FS900
  • Understanding of Networking  
  • Knowledge on Compute, VMs – VMWare, KVM
  • Working knowledge of database systems
  • Ability to troubleshoot and identify the root cause of issues
  • English language skills including read, write and speak

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IBM Selection Process:

The IBM selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

  1. Online Application: The process begins with candidates submitting their applications through IBM official careers website. It’s essential to provide accurate and comprehensive information on your resume and application.
  2. Resume Screening: The IBM recruitment team reviews all incoming applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
  3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities. These assessments can cover a wide range of topics, including coding, problem-solving, and domain-specific knowledge.
  4. Phone Screening: Qualified candidates are often contacted for a preliminary phone screening interview. This interview is an opportunity for the recruiter or hiring manager to learn more about the candidate’s background, experience, and career goals.
  5. Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews. These interviews assess a candidate’s technical expertise, coding skills, problem-solving capabilities, and familiarity with Microsoft technologies.
  6. Offer: If a candidate successfully navigates all interview stages and reference checks, they will receive a formal job offer. The offer will include details such as compensation, benefits, and other terms of employment.
  7. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
  8. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in IBM onboarding process. This includes orientation, training, and integration into the team.

Please note that the specific details of the IBM selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join IBM?

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

How to Apply for IBM Recruitment 2024?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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What is the role of a Technical Support Engineer at IBM?

The role involves supporting and maintaining customers who have implemented the Apptio SaaS solution, resolving customer issues, operational management of clients, building and maintaining client relationships, and collaborating with other departments for customer satisfaction.

What is the salary range for the Technical Support Engineer position at IBM?

The salary for the Technical Support Engineer position is up to ₹8 LPA*.

What is the educational requirement for eligibility at IBM?

The eligibility criteria mention a Bachelor’s Degree from any stream.

What are the key responsibilities of a Technical Support Engineer at IBM?

Responsibilities include supporting and maintaining customers using the Apptio SaaS solution, operational management of clients, building and maintaining client relationships, and collaborating with other departments to achieve customer satisfaction.

How is the IBM selection process structured for the Technical Support Engineer role?

The selection process includes online application, resume screening, online assessments, phone screening, technical interviews, offer, background check, and onboarding.

What are the preferred skills for the Technical Support Engineer position at IBM?

Preferred skills include knowledge of relational database concepts, basic programming skills (e.g., Ruby on Rails, JavaScript, HTML, CSS, SQL), experience with Cloud computing (AWS/Azure/GCP), and operational knowledge of IT infrastructure domains.