Olx Recruitment has announced a job notification for the post of Email Executive for the Gurugram, India locations. Both Graduate and Bachelor’s degree candidates can apply for off campus placements with Olx . Interested and eligible candidates are encouraged to apply before the specified deadline. The detailed eligibility criteria, application process, and registration information are provided below.

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Olx Recruitment Drive 2023:

Company Name Olx
Post Name Email Executive
Salary up to ₹2.5-4.8 LPA* 
Experience Fresher/Experienced
Job Location Gurugram(Work From Home)
Batch 2023/22/21/20/19/18/17
Website www.olx.com
Last Date ASAP

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Eligibility Criteria for Olx Recruitment Drive 2023

Job Responsibilities:

  • Replying to e-mail queries, requests, concerns, and Google Play Store reviews on behalf of OLX
  • Call customer as per the process as and when required
  • Ensuring quality responses to all queries and complaints; maintaining and adhering to quality standards as per laid down SOPs
  • Acknowledging and resolving customer complaints on priority
  • Following first time right approach in providing accurate resolution and reducing re-open cases
  • Maintaining the first response time within defined SLAs for Email and Social Media tickets
  • Ensuring customer satisfaction on responses and limiting dissatisfaction
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times
  • Communicating and coordinating with colleagues, as necessary
  • Knowing OLX products inside and out so that you can answer questions
  • To manage social media (Facebook, Twitter, Instagram) and App queries as per the SLAs
  • To manage all daily tasks and duties related to the process with strict compliance to guidelines
  • Be flexible as per the business requirement subject to overtime during offs, festivals and 24/7 shifts

Qualification required:

  • Graduation/bachelor’s degree is required

Preferred skill:

  • Excellent written and verbal skills
  • Strong customer service skills and a demonstrated ability to take initiative and be professionally persistent
  • Working knowledge of CRM tools would be an added advantage
  • Must possess ability to navigate multiple systems at once and multi-task
  • A minimum one-year experience in Customer Support Profile required with proficiency in written as well as verbal communication
  • Must be Customer centric
  • Extreme dedication, sincerity, and willingness to go the extra mile
  • Good knowledge of basic computer skills
  • Desire to work in a fast-paced, challenging environment
  • Experience with e-commerce, retail, advertising, or media would be an advantage

Selection Process: Olx Recruitment 2023

  1. Application Screening
  2. Online Assessment
  3. Technical Interviews
  4. HR Interview
  5. Final Selection

About Olx:

We help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more, all via our network of trading platforms. Our 10,000 colleagues help to serve 300 million people around the world every month, through 20 well-loved local brands such as OLX Autos, Otomoto, and Property24.
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Candidates are advised to apply as soon as possible before the application link expires.

How to Apply for Olx Recruitment 2023?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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What is the salary range for the Email Executive position?

The expected salary for the Email Executive position is up to ₹2.5-4.8 LPA*.

What is the experience required for the Email Executive post at OLX?

Both freshers and experienced candidates are eligible to apply.

What is the job location for the Email Executive position?

The job location is Gurugram, and it offers work from home option.

What are the job responsibilities of an Email Executive at OLX?

The responsibilities include replying to email queries, handling customer complaints, ensuring quality responses, managing social media queries, and maintaining customer satisfaction.

What is the educational qualification required for OLX Recruitment 2023?

Graduation/bachelor’s degree is required for OLX Recruitment 2023.

What are the preferred skills mentioned for the Email Executive position?

The preferred skills include excellent written and verbal communication, strong customer service skills, working knowledge of CRM tools, and proficiency in basic computer skills.

Does OLX have a selection process for its Recruitment 2023?

Yes, the selection process includes application screening, an online assessment, technical interviews, HR interview, and final selection.