Oracle Off Campus Drive 2024: Oracle a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as Oracle Customer Service Admin Support for Bangalore Office. A student with having bachelor’s degree in various disciplines can apply for the Oracle off campus drive 2024. Interested and eligible candidates can read more details below.
About Oracle :
Oracle has embedded innovative technologies in every aspect of our cloud, enabling companies to reimagine their businesses, processes, and experiences. With the introduction of Oracle Autonomous Database, the industry’s only self-driving, self-securing, and self-repairing database, Oracle is again revolutionizing how data is managed. Oracle is the #1 provider of business software, with a broad portfolio of solutions for companies of all sizes. Today, 430,000 customers in 175 countries use Oracle technologies to seize business opportunities and solve real, tangible challenges.
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Oracle Off Campus 2024:
| Company Name | Oracle |
| Post Name | Customer Service Admin Support |
| Salary | up to ₹6 LPA * |
| Job Location | Bangalore |
| Experience | Freshers/Experience |
| Batch | 2024 and before |
| Website | Oracle.com |
| Last date to apply | Apply ASAP |
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Always read details carefully before applying.
Oracle Off Campus Responsibilities:
- In this role, you will provide guidance and real time resolution on a wide range of technical and non-technical customer issues including, but not limited to:
- product compatibility and configuration, license reconciliation, support entitlements and validation, invoice and shipping inquiries, electronic support troubleshooting and product availability.
- Handle open service requests that are dispatched, implement fixes, (i.e. writing SQL scripts, and document the case for escalation), analyze the hardware or software problem and write case notes in the tracking system. Work is semi-routine in nature.
- Support may be delivered via electronic channels (web, e-mail, etc.) or phone. Position may work in a call center environment as needed.
- Also, you will be the point of contact for new customers, introducing and educating them on Oracle as a whole.
- You will also have the opportunity to gain knowledge of specific product areas within our core technologies and/or applications.
Oracle Off Campus Eligibility Criteria:
- Bachelors degree.
Preferred skill:
- Customer Support
- Excellent communication skills
- Problem Resolution
- Team Player
Click here for HR Interview Questions and Answers
Oracle off Campus Selection Process:
The Oracle selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:
- Online Application: The process begins with candidates submitting their applications through Oracle official careers website. It’s essential to provide accurate and comprehensive information on your resume and application.
- Resume Screening: The Genesys recruitment team reviews all incoming applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
- Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities. These assessments can cover a wide range of topics, including coding, problem-solving, and domain-specific knowledge.
- Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews. These interviews assess a candidate’s technical expertise, coding skills, problem-solving capabilities
- Offer: If a candidate successfully navigates all interview stages and reference checks, they will receive a formal job offer. The offer will include details such as compensation, benefits, and other terms of employment.
- Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
- Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in Oracle onboarding process. This includes orientation, training, and integration into the team.
Please note that the specific details of the Oracle selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.
Why Join Oracle?
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Industry leading healthcare
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Educational resources
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Savings and investments
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Maternity and paternity leave
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Opportunities to network and connect
How to Apply for Oracle Off Campus Drive 2024?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
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What is the role of a Customer Service Admin Support at Oracle?
The role involves providing guidance and real-time resolution on technical and non-technical customer issues, including product compatibility, configuration, license reconciliation, support entitlements, invoice and shipping inquiries, and electronic support troubleshooting.
What is the salary range for the Customer Service Admin Support position at Oracle?
The expected salary for the Customer Service Admin Support position at Oracle is mentioned to be up to ₹6 LPA.
What is the eligibility criteria for the Customer Service Admin Support position at Oracle?
A bachelor's degree is required for eligibility.
Are freshers from specific batches eligible for the Customer Service Admin Support position at Oracle?
Yes, the position is open to candidates from the batch of 2024 and before, indicating that freshers are eligible.
What are the responsibilities related to technical issues for a Customer Service Admin Support at Oracle?
Responsibilities include handling open service requests, implementing fixes, analyzing hardware or software problems, writing case notes, and working on semi-routine tasks. Support may be delivered via electronic channels or phone.
How does the Oracle off-campus selection process proceed?
- The Oracle selection process includes an online application, resume screening, online assessments, technical interviews, offer, background check, and onboarding.
