Teleperformance Recruitment has announced a job notification for the post of Operations Team Leader for the Mohali, Inda locations. Any Graduate Degree candidates can apply for off campus placements with Teleperformance. Interested and eligible candidates are encouraged to apply before the specified deadline. The detailed eligibility criteria, application process, and registration information are provided below.
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Teleperformance Recruitment Drive 2023:
| Company Name | Teleperformance |
| Post Name | Operations Team Leader |
| Salary | up to ₹ 30k/month* |
| Experience | Fresher/Experienced |
| Job Location | Mohali, India |
| Batch | 2023/22/21/20/19/18/17 |
| Website | www.teleperformance.com |
| Last Date | ASAP |
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Eligibility Criteria for Teleperformance Recruitment Drive 2023
Job Responsibilities:
- Responsible for a team of associates
- Resolve agent and customer issues
- Be directly responsible for the overall performance of team members
- Conduct performance reviews and team meetings
- Conduct monitoring and coaching sessions
- Coordinate with training and quality assurance to identify systematic quality improvement opportunities
- Competent in all process and technical skills required at Agent level thorough understanding of metrics requirements and targets
- Ensuring customer is advised appropriately, regulations and disclaimers are given as per the process guidelines.
Qualification required:
- Any Graduate from any stream.
Preferred skill:
- Good analytical skills.
- Ability to do multi-task.
- Ability to work well in and promote a team environment.
- People Management skills.
- Good communication skills are required.
Selection Process: Teleperformance Recruitment 2023
- Application Screening
- Online Assessment
- Technical Interviews
- HR Interview
- Final Selection
About Teleperformance:
We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
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Candidates are advised to apply as soon as possible before the application link expires.
How to Apply for Teleperformance Recruitment 2023?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
What is the salary offered for the Operations Team Leader role?
The expected salary for the Operations Team Leader role offered is up to ₹30,000 per month.
What qualifications are required for the Operations Team Leader role?
Any graduate from any stream is eligible to apply for the Operations Team Leader role.
What are the preferred skills for the Operations Team Leader position?
Preferred skills include good analytical skills, multitasking ability, team management, strong communication, and people management skills.
What are the job responsibilities of an Operations Team Leader?
The responsibilities include managing a team of associates, resolving agent and customer issues, overseeing team performance, conducting reviews and meetings, coaching sessions, and coordinating with other departments for quality improvement.
How is the selection process conducted for Teleperformance Recruitment?
The selection process includes application screening, online assessment, technical interviews, HR interview, and final selection.
