Teleperformance Careers Recruitment Job Opportunity is hiring for the post of Quality Analyst. A student from various disciplines can apply for the Teleperformance Careers recruitment drive 2023. Interested and eligible candidates can read more details below 

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Teleperformance Careers 2023:

Company Name Teleperformance
Post Name Quality Analyst
Salary up to ₹30K / Month*
Experience 0-2 yr
Job Location Work From Home
Batch 2023/22/21/20/19/18/17
Website www.teleperformance.com

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Teleperformance Careers Job Description:

Teleperformance is hiring candidates for the post of Quality Analyst.

Teleperformance Careers Job Responsibilities:

  • Monitor the calls of each advisor and provide immediate feedback to them in case of critical and non-critical errors
  • Determine whether the agents maintain a pre-determined and acceptable level of contact handling through monitoring and test contact evaluation
  • Report contacts handling performance and statistics through monitoring and test contact evaluation. Also share daily, weekly and monthly reports submitted to the quality assurance supervisor
  • Responsibility to meet quality related service level monthly
  • Monitor calls to ensure client standards are maintained
  • Provide regular feedback to team members regarding the performance of the team and any issue that needs escalation
  • Work together as a team and achieve the targets set by clients
  • Need to be flexible and motivate the team at regular intervals.

Teleperformance Careers Eligibility Criteria:

  • 12th pass/Any Graduate from any stream.

Preferred skill:

  • Good analytical skills.
  •  Ability to do multi-task.
  •  Ability to work well in and promote a team environment.
  •  People Management skills.
  •  Good communication skills are required.

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About Teleperformance :

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

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    How to Apply for Teleperformance career Recruitment 2023?

    To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

    1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
    2. Click on “Apply”.
    3. If you have not registered before, create an account.
    4. After registration, log in and fill in the application form with all the necessary details.
    5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
    6. Verify that all the details entered are correct.
    7. Submit the application form after verification.

    If you face any issues while applying. Do let us know in the comment section.

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    Teleperformance Careers Recruitment 2023 – Frequently Asked Questions

    What is the Teleperformance Careers selection process?

    The selection process will be based on a Written test followed by the Technical and Hr Interview.

    What is the Teleperformance Careers Salary for freshers?

    The average 30k/month is based on the reports of Glassdoor and Ambition Box.