New Wipro Walk in for Service Desk Administrator | Don’t Miss

Wipro Walk in Drive Recruitment Drive 2026: Wipro is hiring a Service Administrator through an off-campus Placement. A student from various disciplines can apply for the Wipro off-campus drive 2026. Interested and eligible candidates can read more details below. Details are given below:

Wipro Walk in Recruitment 2026:

Roles and Responsibilities:

• As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
• Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
• Identify and escalate tickets requiring urgent attention and actio
• Log all contacts and document all the activities and results accurately and completely within the incident management tool
• Deal with and resolve helpdesk requests
• Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
• To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
• Open to working in a 24×7 environment with rotating shifts and rotating weeks off

Wipro Eligibility Criteria:

• Any Graduation
• 0-4 Years of experienced

Preferred Skills:

• Excellent communications skills (verbal and written)
• Knowledge on ITIL Framework and Terminologies
• Knowledge on Windows, Mac operating systems & VDI environments

   

• Demonstrated problem solving capabilities
• Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner
• Flexible and Open to working in a 24×7 environment with rotating shifts and rotating weeks off including holidays
• Self-motivated achiever who gains satisfaction from providing excellent customer service
• Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies
• Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates
• Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, Zoom, Jabber, VPN, Browsers, etc..
• Excellent organizational skills

Things to carry:

• Carry your CVs
• Carry your Original Aadhar card

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