Genpact Recruitment off campus 2023 has announced a new job opening for the position of Process Associate at Genpact. This is a fantastic opportunity for students from various disciplines who are looking to start their careers in the field of Process Associate – Banking and Capital Markets. All the necessary details about Genpact Recruitment 2023, including job responsibilities, eligibility criteria, and the application process is given below 

Genpact Recruitment 2023:

Company Name Genpact 
Post Name Process Associate
Salary up to ₹3.6 LPA*
Experience 0-2 yr
Job Location Hyderabad
Batch 2023/22/21/20/19/18/17
NOTE: Apply soon before the link expires

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Genpact Recruitment Job Description:

Genpact is hiring candidates for the post of Process Associate.

Job Responsibilities:

  • Respond to customer queries and customer concerns
  • Provide support for data collection to enable Recovery of the account for end-user
  • Maintain a deep understanding of client processes and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • Exhibit a capacity for critical thinking and analysis.
  • Showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Genpact Recruitment Eligibility Criteria:

  • Graduate (Any Discipline)
  • Freshers are eligible.

Preferred skill:

  • Proficiency in spoken & written English & Hindi and with neutral English accent. 

  • Previous experience in a customer service role chat/email/voice

  •  Effective probing skills and analyzing / understanding skills.

  • Analytical skills with customer centric approach

  • You should be able to work on a flexible schedule (including weekend shift)

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About Genpact:

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create a competitive advantage

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How to Apply for Genpact Recruitment 2023?

To apply for the Genpact 2023 Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to Genpact’s official career page.
  2. Click on “Apply Online”.
  3. If you have not registered before, create an account.
  4. After registration, login and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Provide accurate information in your application.
  7. Verify that all the details entered are correct.
  8. Submit the application form after verification.”

If you face any issues while applying. Do let us know in the comment section.



Genpact Recruitment 2023 – Frequently Asked Questions

What is the job role at Genpact?

The job role is a Process Associate responsible for responding to customer queries, providing support for data collection, and maintaining a deep understanding of client processes and policies.

What is the salary range for the Process Associate position at Genpact?

The expected salary for the Process Associate position is up to ₹3.6 LPA.

What is the experience requirement for the Process Associate position at Genpact?

Candidates with 0-2 years of experience are eligible to apply for the position.

What are the educational eligibility criteria for the Process Associate role at Genpact?

Candidates with a B.Com, BBA, or M.Com degree from any stream are eligible to apply.

What are the preferred skills for the Process Associate role at Genpact?

Preferred skills include good communication and analytical skills, effective probing and analyzing abilities, customer-centric approach, excellent proficiency in written English with a neutral accent.

What are the responsibilities of a Process Associate at Genpact?

The responsibilities include responding to customer queries, supporting data collection for account recovery, understanding client processes and policies, reproducing customer issues, and providing excellent customer service.