Groww Recruitment 2022 |Customer Executive |Latest Job Update

Groww has announced a job notification for the post of Customer Success Executive. A student from various disciplines can apply for the Groww Recruitment drive 2022. Interested and eligible candidates can read more details below 

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Groww Recruitment 2022:

Job Description:

Groww is hiring candidates for the post of  Customer Success Executive.

Job Responsibilities:

• Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
• Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
• Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
• Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred

Eligibility Criteria:

• Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
• 50% cutoff – 10th, 12th and Graduation.
• No backlogs and Gap years during education.

Preferred skill:

• Eagerness to learn about the company’s products and their capabilities.
• Ability to manage high volume of inbound customer queries.
• Technical aptitude and the ability to understand and explain complex concepts in simple terms.
• Ability to empathize with the customer and high customer centricity.
•  Knowledge of other regional languages is helpful if the company works within the  country.

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About Groww:

Groww is India’s fastest-growing investment platform. Our long-term vision is to become the trusted money partner of ~100M Indians with core products in investment & banking. 

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