HCL Off Campus Drive 2024: HCL a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as HCL Customer Service Representative for Noida Office. A student with having bachelor’s degree in various disciplines can apply for the HCL off campus drive 2024. Interested and eligible candidates can read more details below.
About HCL:
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. HCL continues to grow its strong presence in India contributing to the cause of nation-building through advanced technology solutions. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 176,000+ ‘Ideapreneurs’ across 50 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 200.
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HCL Off Campus 2024:
Company Name | HCL |
Post Name | Customer Service Representative |
Expected Salary | up to ₹2.65 LPA * |
Job Location | Noida |
Experience |
Freshers/ Experienced |
Batch |
2024 and before |
Walk-in Date |
10th-April-2024 |
Website | HCL.com |
Last date to apply | Apply ASAP |
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Always read details carefully before applying.
HCL Off Campus Responsibilities:
- Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security – proprietary data of customers
HCL Off Campus Eligibility Criteria:
- Any Grad/UG can apply (No Regular Students / No Law Graduate)
Preferred skill:
- Excellent communication skills – both verbal and written – with a professional telephone etiquette
- Helpful, empathetic, and enthusiastic about customer service
- Freshers in UK Inbound calling preferably in Banking domain
Click here for HR Interview Questions and Answers
HCL off Campus Selection Process:
The HCL selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:
- Online Application: Candidates usually begin by submitting their resumes and other necessary documents through HCL’s official careers website or designated job portals.
- Screening: The HR team reviews the applications and shortlists candidates based on their qualifications, skills, and experience relevant to the job role.
- Online Assessment/Test: Shortlisted candidates may be required to take an online assessment or test, covering areas such as aptitude, technical skills, logical reasoning, and English proficiency.
- Technical Interview: Candidates who pass the initial screening and assessment stages are typically invited for technical interviews. These interviews assess the candidate’s technical knowledge, problem-solving abilities, and understanding of relevant technologies and concepts.
- HR Interview: After clearing the technical interview, candidates may have an HR interview. This interview focuses on evaluating the candidate’s fit with the company culture, communication skills, teamwork abilities, and alignment with HCL’s values.
- Final Interview Rounds: Depending on the role and level of the position, candidates may have multiple rounds of interviews with different stakeholders, including hiring managers, senior leaders, and potential team members.
- Offer: Successful candidates receive job offers outlining details such as compensation, benefits, start date, and other terms of employment. Once accepted, candidates typically undergo an onboarding process before officially joining HCL.
Please note that the specific details of the HCL selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.
Why Join HCL?
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Industry leading healthcare
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Educational resources
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Savings and investments
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Maternity and paternity leave
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Opportunities to network and connect
How to Apply for HCL Off Campus Drive 2024?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
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Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.