HP Recruitment 2022| Technical Support | Apply Now!

HP has announced a job notification for the post of Technical Support Representative. A student from various disciplines can apply for HP Recruitment 2022. Interested and eligible candidates can read more details below 

HP Recruitment 2022:

Job Description:

HP is hiring candidates for the post of Technical Support Representative Voice.

Job Responsibilities:

•  Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
  
• Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
• Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
• Must possess the zeal to demonstrate Customer First culture in every interaction
   

Eligibility Criteria:

•  Must be a Graduate from any stream.

Preferred skill:

• Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
• Must have good typing skills
  
• High-level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
• Should have excellent Customer Relationship Management skills, Email/Chat etiquette, and good
  time management skills
• Must be open to working in rotational shifts
• Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
  
• Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
• Basic computer hardware knowledge

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About HP:

HP loves taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.