Mphasis has announced a job notification for the post of Customer Support Officer. A student from various disciplines can apply for Mphasis Recruitment 2022. Interested and eligible candidates can read more details below.

About Mphasis:

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO), and Infrastructure services globally through a combination of technology know-how, domain, and process expertise.

Mphasis Recruitment 2022:

Company NameMphasis 
Post NameCustomer Support Officer
Salary₹4 LPA*
Experience0-2 yr
Job LocationPune
Batch2022/21/20/19/18

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Job Description:

Mphasis is hiring candidates for the post of Customer Support Officer.

Job Responsibilities:

  • Grad/ UG Fresher or upto 2 years of Technical support
  • Provide L1/L2 Support to End Users for Hardware / Products on Inbound Calls
  • Excellent verbal and written Communication skills.
  • Ability to work on multiple screens at the same time and handle order processing on Calls
  • Strong interpersonal and organizational skills
  • Prioritize and manage time effectively, while handling multiple priorities
  • Provide First Call Resolution and resolve customer issues in a timely and effective manner.
  • Should have a reliable and fast WiFi connection at home
  • Should be ready to connect via video during training and 1 on 1 discussions
  • Should have a safe and suitable work environment at home
  • Should be able to work as per the break/lunch timings allocated by the supervisor
  • Candidate should be willing to work from office
  • Flexible to work in 24*7 work environment
  • Candidate should be willing to work in rotational shifts and rotational weekly off

Eligibility Criteria:

  • Any Graduate from any stream.

Preferred skill:

  • Team player and quick learner
  • Good Communication- Verbal and Non Verbal skills
  • Multi-Tasking
  • Good Team Player

Do check out the Top 30 HR Interview Questions & Answers

How to Apply for Mphasis Recruitment 2022?

Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.

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