Red Hat Hiring for Technical support Engineer Freshers | Apply Now

Redhat has announced a job notification for the post of Technical support Engineer. A student from various disciplines can apply for the Redhat Recruitment drive 2022. Interested and eligible candidates can read more details below 

Redhat Recruitment 2022:

Job Description:

Redhat is hiring candidates for the post of Trainee – Associate Technical support Engineer.

Job Responsibilities:

• Provide technical support to Red Hat enterprise customers
• Work with Red Hat enterprise customers across the globe on 24×7 basis that requires one to work in different shifts periodically
• Collaborate with engineering, product management, and support management teams to prioritize customer requests
• Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools
• Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues
• Exceed customer expectations by providing outstanding customer service
• Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
• Contribute to the global Red Hat knowledge management system while working on customer issues

Eligibility Criteria:

• Must have graduated within the last 2 years with a bachelor’s degree in engineering, computer science or IT, science, or computer applications, or a master’s degree in computer applications or marketing and communications

Preferred skill:

• Red Hat Certified Engineer (RHCE) certification
• Basic understanding of Linux, Containers, Kubernetes and open source
• Basic knowledge of TCP/IP networking and UNIX services and concepts
• Excellent verbal and written communication skills
• Good analytical and problem solving skills
• Open source community contribution through projects is a plus
• Red Hat Certified Specialist in OpenShift Administration is a plus

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About Redhat:

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.

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