SAP Off Campus Drive 2024: SAP a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as SAP Solution Support Engineer for Bangalore Office. A student with having bachelor’s degree in various disciplines can apply for the SAP off campus drive 2024. Interested and eligible candidates can read more details below.
About SAP:
SAP Labs India seeks a Support Engineer at our Hyderabad office to work in our Support and Cloud Operation Service teams. Support Engineers will work closely with the customers and consultants to fully understand the problems to be solved for rapid resolution. This position combines technical acumen with refined analysis skills to deliver the highest level of problem resolution to SalesCloud Commissions customers, consultants and partners.
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SAP Off Campus 2024:
| Company Name | SAP |
| Post Name | Solution Support Engineer |
| Expected Salary | up to ₹8 LPA * |
| Job Location | Bangalore |
| Experience | 3+ Years |
| Website | SAP.com |
| Last date to apply | Apply ASAP |
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SAP Off Campus Responsibilities:
- Win customer loyalty by creating memorable experiences for customers.
- Responsible to deliver ‘customer-centric service experience’ to our customers during every interaction.
- Develop and maintain strong functional and technical product knowledge.
- Work with our APAC, EMEA or AMER based customers in resolving their queries, issues related to SAP Concur Product.
- Resolve customer issues with transparency and urgency.
- Maintain ownership of the issue, manage client expectations & drive deliverables.
- Provide regular updates on case statuses and escalate issues while maintaining the customer experience.
- Create availability in daily schedule for customer calls.
- Improve existing articles or create new articles for the Knowledge-Centered Service (KCS) knowledge base.
- Participate in (or drive, as requested) minor projects or initiatives.
- Responsible to make a human connection, demonstrate empathy and stay engaged until the customer query or issue is resolved.
- Explore opportunities to refine process practices and embrace change needed to achieve organizational goals.
- Conduct all external facing communication in a professional manner, and to a high level of customer service.
- Reinforcing a positive team culture by building and sharing knowledge, assisting others, and collaborating.
- Work effectively with peers, other departments, and management from different time zone to ensure customer needs or queries are handled effectively.
SAP Off Campus Eligibility Criteria:
- Bachelor’s degree or equivalent
- External customer facing experience preferred
- Technical background with understanding of SQL preferred
- 0 to 3 years of experience in troubleshooting software / hardware / product / process / tool issues is preferred
Preferred skill:
- Ability to articulate a message to all levels of an organization (written, verbal, and presentation skills (English)
- Ability to express thought clearly & professionally for fluent customer interaction ( English )
- Display passion for & responsibility to the customer, business & team
- Ability to work in a diverse cultural environment and be agile for change
- Research based learning oriented, analytical mindset for expert problem solving
- Task based, process driven approach to achieving objectives
- Schedule flexibility working on the weekdays & weekends
- Ability to communicate in a foreign language is highly preferred
- Preferable experience with SAP Concur products or on similar SaaS / Cloud products
- Schedule flexibility working on the weekends and working in any shifts.
- Preferable experience and knowledge in SQL, Python or any programming language for automation.
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SAP off Campus Selection Process:
The SAP selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:
- Online Application: Start by searching for job openings on the SAP website or relevant job portals. Submit your resume and application through the online application system.
- Resume/CV Screening: The HR team or hiring managers will review submitted applications to shortlist candidates based on qualifications and experience.
- Phone/Initial Interview: Shortlisted candidates may undergo a phone or virtual interview. This interview could cover your background, skills, and interest in the position.
- Technical Interviews: For technical roles, there may be multiple rounds of technical interviews. These interviews assess your problem-solving skills, coding abilities, and technical expertise.
- Behavioral and Competency-Based Interviews: Expect questions related to your past experiences, behavior, and how you approach various situations. These interviews may also assess your teamwork and communication skills.
- Assessment Tests (if applicable): Depending on the role, you may be required to complete assessment tests or exercises to evaluate specific skills.
- Onsite Interviews (if applicable): Some positions, especially those at a more senior level, may require onsite interviews.
- Reference Check: SAP may contact your previous employers or references to verify your work history and qualifications.
- Background Check: A thorough background check may be conducted as part of the selection process.
- Job Offer: Successful candidates will receive a formal job offer. This offer will include details about the position, compensation, benefits, and other relevant information.
- Onboarding: Once you accept the offer, you’ll go through the onboarding process, which includes orientation, training, and integration into the SAP team.
Please note that the specific details of the SAP selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.
Why Join SAP ?
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Industry leading healthcare
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Educational resources
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Savings and investments
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Maternity and paternity leave
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Opportunities to network and connect
How to Apply for SAP Off Campus Drive 2024?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
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What is the role of an Associate Solution Support Engineer at SAP?
The primary function is to provide dependable and timely resolution for complex software issues related to the Ariba product area, with a strong focus on customer service and communication.
What is the expected salary for an Associate Solution Support Engineer at SAP?
The expected salary for an Associate Solution Support Engineer at SAP is up to ₹8 LPA.
What is the experience requirement for the Associate Solution Support Engineer position at SAP?
The position is open to candidates with 0-3 years of experience.
What is the eligibility criteria for the Associate Solution Support Engineer position at SAP?
Education: Graduation / Post Graduation from reputed colleges/universities. Engineering background is preferred.
What skills are preferred for an Associate Solution Support Engineer at SAP?
Preferred skills include an understanding of object-oriented methodologies and programming in Java, and knowledge in Ariba Procurement / Ariba SLP / Ariba Integration flows.
What are the key responsibilities of an Associate Solution Support Engineer at SAP?
Key responsibilities include providing resolution for complex software issues, focusing on customer service, building partnerships with customers, and providing on-call support.
What is the selection process for the Associate Solution Support Engineer position at SAP?
The selection process includes online application, resume/CV screening, phone/initial interview, technical interviews, behavioral and competency-based interviews, assessment tests, onsite interviews, reference check, background check, job offer, and onboarding.
Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.
