Tech Mahindra Mega Hiring for Technical Support | Full Time| Apply Now!

Tech Mahindra Off Campus Drive 2024: Tech Mahindra a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as Tech Mahindra Associate Technical Support for Hyderabad Office. A student with having bachelor’s degree in various disciplines can apply for the Tech Mahindra off campus drive 2024. Interested and eligible candidates can read more details below.

Tech Mahindra Off Campus 2024:

Tech Mahindra Off Campus Responsibilities:

• Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests etc
• Support end-user devices/ peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security
• Support activities include supporting end users accepting IT break-fix requests from customers across customers multiple entry points, fix issue resolution or escalation of the issue to the appropriate team
• Exposure to retail industry devices such as switches, routers, printers, other store equipment devices is preferred
• Perform post resolution follow ups to help requests or incidents
• Research issues and resolves technical problems
• Creating/ updating knowledge articles and support process functions.  

Tech Mahindra Off Campus Eligibility Criteria:

• Under Graduates, Graduates and Post Graduates.

Preferred skill:

• Provide customer support
• Ability to understand the issue and resolve the miscellaneous queries
• Relevant experience in International Voice Process
• Excellent Communication Skills (verbal and written)
• Good customer handling skills
• Should be comfortable working for Night shifts & Voice process

Click here for HR Interview Questions and Answers

Tech Mahindra off Campus Selection Process:

The Tech Mahindra selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: Interested candidates typically start by submitting their resumes or applications through the company’s official website or through platforms where the company advertises its job openings.
2. Online Assessment: Candidates who meet the initial eligibility criteria may be required to undergo an online assessment test. This test may include sections covering aptitude, logical reasoning, English language proficiency, and sometimes technical skills depending on the role being applied for.
3. Group Discussion (GD): In some cases, candidates who pass the online assessment may be invited to participate in a group discussion. This is an opportunity for candidates to showcase their communication skills, ability to work in a team, and their knowledge on various topics.
4. Technical Interview: Shortlisted candidates from the online assessment or GD may then be called for a technical interview. This interview typically assesses the candidate’s knowledge and understanding of technical concepts relevant to the role they have applied for. Questions may range from programming languages to problem-solving techniques, depending on the nature of the job.
5. HR Interview: Candidates who clear the technical interview may proceed to the HR interview round. In this round, the interviewer evaluates the candidate’s fit for the company culture, career aspirations, behavioral traits, and other relevant factors. This interview may also cover questions related to the candidate’s resume and past experiences.
6. Final Selection: After all the rounds of interviews are completed, the company makes the final selection based on the candidate’s performance in the assessments and interviews. Selected candidates are typically informed through email or phone calls and are provided with offer letters outlining the terms and conditions of employment.

Please note that the specific details of the Tech Mahindra selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Tech Mahindra?

• Industry leading healthcare
• Educational resources
• Savings and investments
• Maternity and paternity leave
• Opportunities to network and connect

Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.