Amazon Recruitment 2022 | Virtual Customer Service | Work from Home

Amazon is inviting applicants for the post of Asset Management Engineer. A student from various disciplines can apply for the Amazon Recruitment drive 2022. Interested and eligible candidates can read more details below 

Amazon Recruitment 2022:

Job Description:

Amazon is hiring candidates for the post of Virtual Customer Service.

Job Responsibilities:

• Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment
• Ability to empathize with and prioritize customer needs
• Flexible with the working schedule; may be expected to work weekends, holidays and events
• Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions

Eligibility Criteria:

• Any Bachelor’s degree from any stream.

Preferred skill:

• Good communication skills
• Action-oriented, self-disciplined and organized
• Effective time management skills and ability to prioritize work time to ensure productivity and      department standards
• Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
• Good typing skills
• Ability to communicate clearly with both internal and external customers
• Good composition skills – ability to compose grammatically correct, concise, and accurate written responses

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About Amazon:

Amazon.com, Inc. is an American multinational conglomerate that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S.

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