Wipro has announced a job notification for the post of IT Service Desk . A student from any discipline can apply for Wipro Recruitment 2023. Interested and eligible candidates can read more details below
Wipro is a leading IT, consulting and business services company. We harness the facility of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to assist our clients adapt to the digital world and make them successful. A corporation recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we’ve over 190,000 dedicated employees serving clients across six continents.
Subscribe our Official YouTube: Click Here
Wipro Recruitment 2023:
|Post Name||IT Service Desk|
Also, Apply For
Revolut Work from home Product Strategy Intern | Apply Now
Citibank Recruitment 2023 | Software Engineer | BE/ B.Tech | Apply Now!
Pay After Placement – Get Your Dream Job In IT Industry With CTC Upto 12 LPA , Register Now
Wipro is hiring candidates for the post of IT Service Desk.
- Opens, logs, prioritizes, assigns, and closes calls logged.
- Asks the End User for all relevant information concerning the call made or issue reported.
- Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution.
- Routes the enquiries to Resolver Groups as appropriate.
- Re-routes misdirected calls.
- Escalates tickets which have not been resolved by SD.
- Provides status and updates on tickets to authorized users.
- Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction.
- Any Graduate from any stream
- Team player and quick learner
- Good Communication- Verbal and Non Verbal skills
- Collaborative working
- Candidate should have excellent communication. (ENGLISH)
- Good Knowledge of Laptop/Desktop troubleshooting.
- Knowledge about VPN/ Windows OS/O365/Active Directory.
- Should have all documents (Semester Marksheet / Vaccination Certificates / Govt. IDs
- Do check out the Top 30 HR Interview Questions & Answers
How to Apply for Wipro Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
|Apply for amazon||Apply for digilocker|
|Apply for tcs 19/20/21 Batch||Apply for genpact|
If you face any issues while applying. Do let us know in the comment section.
Join our Official Linkedin: Click Here
Join our Official Telegram Channel: Click Here
Join our Official Instagram: Click Here
Join our Official Twitter: Click Here
|Apply for micro-focus||Apply for mastercard|
|Apply for genpact / Any Graduate||Apply for yahoo|