Sophos has announced a job notification for the post of Order Processing Support. A student from various disciplines can apply for Sophos Recruitment 2023. Interested and eligible candidates can read more details below for Careers, Recruitment, Eligibility, Requirements, Salary, Skills, etc

Sophos Recruitment 2023:

Company Name Sophos
Post Name Order Processing Support
Salary up to ₹4.9 LPA
Experience 0-1 yr
Job Location Work from Home
Batch 2023/22/21/20/19/18/17

Job Description:

Sophos is hiring candidates for the post of Technical Trainer Intern.

Job Responsibilities:

  • Regularly reviews of Case queue and Orders queue and to clear any stuck order/Case with the help of Regional TL/L2s.
  • Regularly updating the Out side SLA Metrics, Case comments updation.
  • Follow the wiki/other instructions while processing the orders.
  • Follow the Export policy/billing policy while processing the orders without any deviation.
  • On the month end/Quarter End/Year end, please ensure that we plan our day as per the expectation of TL and leave after informing TL.
  • On Holiday/Month end, quarter end, year end, we need to ensure the skeleton staff in order to meet the business requirement and need to support TL positive as much as possible.
  • Ensure all your orders are processed within agreed SLAs.
  • Apart from orders, whatever is expected on daily basis is fulfilled accordingly, for example, outside of SLA reason to be updated while processing the orders (missing ones within 48 hours), Case value/reason to be updated immediately.
  • Any planned leave first needs to be approved by TL, then HR portal and calendar needs to be updated.

Eligibility Criteria:

  • Any Degree from any stream.

Preferred skill:

  • Excellent communication and presentation skills
  • Familiarity with workflows in programming concept

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    About Sophos :

    Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI

    How to Apply for Sophos Recruitment 2023?

    To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

    1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
    2. Click on “Apply”.
    3. If you have not registered before, create an account.
    4. After registration, login and fill in the application form with all the necessary details.
    5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
    6. Verify that all the details entered are correct.
    7. Submit the application form after verification.
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