American Express is inviting applicants for the post of Customer Service Analyst. A student from various disciplines can apply for the American Express Recruitment drive 2022. Interested and eligible candidates can read more details below
American Express Recruitment 2022:
|Company Name||American Express|
|Post Name||Customer Service Analyst|
|Last date to apply||ASAP|
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American Express is hiring candidates for the post of Customer Service Analyst.
- Global Payment Services (GPS) is responsible for processing CM remittance for all proprietary American Express markets globally.
- Reporting to the Team Leader, this position is responsible for the day-to-day processing of remittance across various markets/regions.
- All incoming remittances to be accurately processed within SLA
- Reconcile remittance (payment) for Consumer, Corporate and BTA Cards.
- Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times
- Respond to all customer queries in a timely and comprehensive manner to ensure customer satisfaction.
- Any Graduate from any stream.
- Good communication skills
Should have working knowledge on MS Office tools especially MS Excel
Candidate should have ability to work as part of a team ensuring personal and team goals are achieved
The ability to organize and manage deadlines, adapting your time to changing priorities to meet the needs of the department.
Flexible and adaptable to ever changing environments, embracing change.
Strong Communication Skills – Varying Audiences.
Shift Timings: 24*7 from Monday to Saturday depending on markets serviced.
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American Express Recruitment 2022 – Frequently Asked Questions
What is the American Express selection process?
The selection process will be based on a Written test followed by the Technical and Hr Interview.
What is the American Express Salary for freshers?
The average ₹ 6.4 Lakh year is based on the reports of Glassdoor and Ambition Box.
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