American Express is inviting applicants for the post of Customer Service Analyst. A student from various disciplines can apply for the American Express Recruitment drive 2022. Interested and eligible candidates can read more details below 

American Express Recruitment 2022:

Company NameAmerican Express
Post NameCustomer Service Analyst
Salary₹6.4 LPA*
ExperienceFreshers
Batch2022/21/20/19/18
Job LocationGurgaon
Last date to applyASAP

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Job Description:

American Express is hiring candidates for the post of Customer Service Analyst.

Job Responsibilities:

  • Global Payment Services (GPS) is responsible for processing CM remittance for all proprietary American Express markets globally.
  • Reporting to the Team Leader, this position is responsible for the day-to-day processing of remittance across various markets/regions.
  • All incoming remittances to be accurately processed within SLA
  • Reconcile remittance (payment) for Consumer, Corporate and BTA Cards.
  • Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times
  • Respond to all customer queries in a timely and comprehensive manner to ensure customer satisfaction.

Eligibility Criteria:

  •  Any Graduate from any stream.

Preferred skill:

  • Good communication skills
  • Should have working knowledge on MS Office tools especially MS Excel
  • Candidate should have ability to work as part of a team ensuring personal and team goals are achieved
  • The ability to organize and manage deadlines, adapting your time to changing priorities to meet the needs of the department.
  • Flexible and adaptable to ever changing environments, embracing change.
  • Strong Communication Skills – Varying Audiences.
  • Shift Timings: 24*7 from Monday to Saturday depending on markets serviced.

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Wipro Limited is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful.

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How to Apply for Wipro Recruitment 2022?

Interested and Eligible candidates can apply for this drive by clicking on Apply HERE.

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If you face any issues while applying. Do let us know in the comment section.

American Express Recruitment 2022 – Frequently Asked Questions

What is the American Express selection process?

The selection process will be based on a Written test followed by the Technical and Hr Interview.

What is the American Express Salary for freshers?

The average ₹ 6.4 Lakh year is based on the reports of Glassdoor and Ambition Box.

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