Ciena Recruitment drive 2023: Qualcomm is hiring Technical Support through off campus Placement for Gurgaon. A student from various disciplines can apply for the Ciena off campus drive 2023. Interested and eligible candidates can read more details below. Details are given below:
About Ciena:
Ciena is a network strategy and technology company with a passion to provide an experience, to you and our customers that is as rewarding as the outcome. We attract the best and brightest– those with outstanding talent, motivation, and the right attitude to contribute to our success. Our culture balances our openness and informality with professionalism and trust and is built on the foundation of our core values: Customer First, Integrity, Velocity, Innovation, and Outstanding People.
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Ciena Recruitment 2023:
| Company Name | Ciena |
| Post Name | Technical Support |
| Salary | up to ₹5 LPA* |
| Experience | Freshers |
| Batch | 2023/22/21/20/19/18/17 |
| Job Location | Gurgaon |
| Last date to apply | Apply ASAP |
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Always read details carefully before applying.
Ciena Job Responsibilities:
- Automate data collection and issue resolution
- Provide remote technical support on identified CIENA products 24×7 when required. On call duty includes evenings and weekends.
- Review with senior engineers issues found in the field and assist Communication with Design and Supply Chain on problems found
- Utilize debug tools as well as lab research to aid Customer’s technical problem. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training
- Provide Customer feedback to Quality Assurance, Design, Product Management, Technical Publications and Training
- Contribute to publishing of MOP/ISB/FSB documents.
- Contribute to knowledgebase (KCS)
- Perform a Customer Lead Engineer roll for specific customers
- Resident Engineering functions on-site or remote
- Travel to customer sites and Ciena locations globally
Qualcomm Eligibility Criteria:
- Bachelor’s degree in technical field (e.g. Engineering, Computer Science) from a four-year college or university with zero to three years related experience or equivalent combination of education and experience
Preferred skill:
- Experience automating tasks using scripting languages such as JavaScript and Python
- Foundation knowledge of the operation of fiber optic transport and/or switching equipment.
- Preferably has experience in a technical support role with an equipment vendor in the Telco industry.
- Basic problem solving experience with OTN/SONET/SDH equipment, Carrier Ethernet equipment or associated fiber optic facilities.
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How to Apply for Ciena Recruitment 2023?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
What is the job role at Ciena?
The role includes automating data collection, offering remote technical support for Ciena products, resolving issues, collaborating with design and supply chain, and contributing to documentation.
What’s the salary for the Technical Support position at Ciena?
The expected salary for the Technical Support position at Ciena is up to ₹5 LPA* as per Glassdoor.
What’s the experience requirement for this position?
Freshers from the batches 2023/22/21/20/19/18/17 are eligible to apply.
Is there a requirement for on-call support?
Yes, the role may require on-call duty, including evenings and weekends.
What technical qualifications are required?
A bachelor's degree in a technical field (e.g., Engineering, Computer Science) from a four-year college or university is required.
Are there any preferred skills for this role?
Preferred skills: JavaScript and Python scripting for automation, fiber optic transport knowledge, Telco industry technical support experience.
