Concentrix is hiring for the post of Representative,Operations. A student from various disciplines can apply for the Concentrix off-campus drive 2023. Interested and eligible candidates can read more details below

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About Concentrix :

Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers.

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Concentrix Recruitment 2023:

Company Name	Concentrix
Post Name	Representative, Operations
Salary	up to ₹6 LPA*
Experience	0-1 yr
Batch	2023/22/21/20/19/18
Job Location	Bhubaneswar
Last date to apply	ASAP

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Job Description:

Concentrix is hiring candidates for the post of Representative, Operations.

Job Responsibilities:

Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Maintain basic knowledge of client products and/or services
Prepare complete and accurate work including appropriately notating accounts as required
Participate in activities designed to improve customer satisfaction and business performance
Offer additional products and/or services
Track, document and retrieve information in call tracking database
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

Eligibility Criteria:

Graduate / Undergraduate in any discipline (may vary basis the job requirement).

Preferred skill:

Courteous with strong customer service orientation
Strong computer navigation skills and PC Knowledge
Ability to effectively communicate, both written and verbally
Dependable with strong attention to detail
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
Tolerance for repetitive work in a fast-paced, high production work environment
Ability to work as a team member, as well as independently
Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner