DrinkPrime Recruitment drive 2023: DrinkPrime is hiring Customer Success Executive through off campus Placement for Bangalore. A student from various disciplines can apply for the DrinkPrime off campus drive 2023. Interested and eligible candidates can read more details below. Details are given below:
About DrinkPrime:
DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organisation that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we provide customers with water purifiers that use integrated technology to help them monitor the quality of the water they consume every day.
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DrinkPrime Recruitment 2023:
| Company Name | DrinkPrime |
| Post Name | Customer Success Executive |
| Salary | up to ₹4 LPA* |
| Experience | Experienced |
| Batch | 2022/21/20/19/18/17 |
| Job Location | Bengaluru |
| Last date to apply | Apply ASAP |
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Always read details carefully before applying.
DrinkPrime Job Responsibilities:
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Provide help and advice to customers using DrinkPrime’s protocols or services;
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Communicate courteously with customers;
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Handle customer complaints/inquiries or requests;
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Keep accurate records of discussions or correspondence with customers;
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Work across different teams (Sales, operations, delivery, finance, etc) for effective and fast issue resolution;
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Finding ways to measure customer satisfaction and improve services.
DrinkPrime Eligibility Criteria:
- Any Graduate from any stream.
Preferred skill:
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Experience in working on ticketing tools like – Freshdesk, Zendesk, etc.
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Experienced in Calls & Emails
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Good to have chat experience (Optional)
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Excellent English communication skills
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Strong sense of customer empathy
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Creativity and a good sense of humour will be an added advantage
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How to Apply for DrinkPrime Recruitment 2023?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
What is the role of a Customer Success Executive at DrinkPrime?
Customer Success Executives provide assistance, handle inquiries, and resolve complaints or requests from customers, aiming to ensure a positive customer experience.
Is prior experience required for this position?
Yes, this position is for experienced candidates.
What is the salary range for this position?
The expected salary can go up to ₹4 LPA based on the provided information.
What is the eligibility criteria in terms of education?
Any graduate from any stream is eligible for this role.
What tools are preferred for this role, and why are they important?
Experience in working with ticketing tools like Freshdesk and Zendesk is preferred because they help streamline customer support processes and enhance efficiency.
What are the key responsibilities of a Customer Success Executive at DrinkPrime?
Responsibilities include providing assistance to customers, handling complaints and inquiries, maintaining accurate records, collaborating with various teams for issue resolution, and finding ways to measure customer satisfaction.
