Genpact has announced a job notification for the post of Process Associate Customer Service. A student from various disciplines can apply for Genpact Recruitment 2022. Interested and eligible candidates can read more details below
About Genpact :
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create a competitive advantage
Genpact Recruitment 2022:
Company Name | Genpact |
Post Name | Process Associate Customer Service |
Salary | up to ₹5 LPA* |
Experience | 0-1 yr |
Job Location | Hyderabad |
Batch | 2022/21/20/19/18/17 |
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Job Description:
Genpact is hiring candidates for the post of Process Associate – Customer Service.
Job Responsibilities:
- Provide resolution to maintain standards of quality
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of processes and policies
- Provide excellent customer service to our customers
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Eligibility Criteria:
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in English
Preferred skill:
- Good analytical and problem-solving skills
- Effective probing skills and analyzing / understanding skills
- Problem-solving skills with a customer-centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
- Excellent MS Excel Skills (Vlookup, Hlookup, Pivot table, logical formulas, etc.)
- A team player, ready to work under strict timelines and deliver quality output
- Good oral and written communication skills
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How to Apply for Genpact Recruitment 2022?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
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