Genpact has announced a job notification for the post of Process Associate Customer Service. A student from various disciplines can apply for Genpact Recruitment 2022. Interested and eligible candidates can read more details below

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About Genpact :

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create a competitive advantage

Genpact Recruitment 2022:

Company Name	Genpact
Post Name	Process Associate Customer Service
Salary	up to ₹5 LPA*
Experience	0-1 yr
Job Location	Hyderabad
Batch	2022/21/20/19/18/17

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Job Description:

Genpact is hiring candidates for the post of Process Associate – Customer Service.

Job Responsibilities:

Provide resolution to maintain standards of quality
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of processes and policies
Provide excellent customer service to our customers

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Eligibility Criteria:

Any Graduate (PG an added advantage)
Freshers are eligible
Fluent in English

Preferred skill:

Good analytical and problem-solving skills
Effective probing skills and analyzing / understanding skills
Problem-solving skills with a customer-centric approach
Must be able to work on a flexible schedule (including weekend shift work)
Excellent MS Excel Skills (Vlookup, Hlookup, Pivot table, logical formulas, etc.)
A team player, ready to work under strict timelines and deliver quality output
Good oral and written communication skills