Google Recruitment 2023 | Doctoral Researcher| Apply Now!

Google is inviting applicants for the post of Doctoral Researcher. A student from various disciplines can apply for the Google Recruitment drive 2022. Interested and eligible candidates can read more details below 

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Google Recruitment 2022:

Job Description:

Google is hiring candidates for the post of Doctoral Researcher.

Job Responsibilities:

• Maintain a positive and professional attitude towards customers. 
• Provide support across a variety of platforms, including chat, live email, instant messaging, and phone (voice calls). 
• Be flexible to work in a 24×7 service environment as per the business needs which might include night and weekend shifts
• Troubleshoot basic technical problems, identify customer needs, and develop creative solutions to address them. 
• Promptly and independently resolve incidents and escalations, with effective communication to all stakeholders internally and externally. 
• Maintain response and resolution speed as defined by SLOs; 
• Keep high customer satisfaction scores and follow quality standards in 95% of cases. 
• Utilize existing troubleshooting tools and techniques to establish root cause for queries and provide a customer facing root cause assessment. 
• Provide high-touch assistance to highest Tier customers, build in-depth understanding of most pressing customer issues. 
• Contribute to creating and updating a support knowledge base, you will have a passion for learning and knowledge sharing. 

Eligibility Criteria:

• Bachelor’s degree in a STEM field (e.g., Computer Science, Mathematics, Statistics, etc.) or equivalent practical experience.
• Master’s degree in a STEM field (e.g., Computer Science, Mathematics, Statistics) or equivalent practical experience.
• Experience with one or more general purpose programming languages: Python, C/C++, Java, etc.
• Research experience in machine learning or AI techniques (e.g., open source project, campus lab experience, research internship, publication, etc.).

Preferred skill:

• Ability to go beyond help center articles and understand the technical system to resolve customer queries
• Ability to absorb complex technical concepts and communicate them to a non-technical audience
• Any qualification or experience in Digital marketing would be an added advantage 
• We support you with competitive wages and comprehensive health care including medical, dental and vision coverage 
• We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• We support our teams with free daily lunch, fully stocked micro-kitchens, and culture clubs and employee resource groups that let you share what you care about 

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About Google:

Google’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world’s toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

Google Recruitment 2022 – Frequently Asked Questions

What is the Google selection process?

The selection process will be based on a Written test followed by the Technical and Hr Interview.

What is the google Salary for freshers?

The average Production Support Analyst salary at Citibank ranges from ₹ 5.3 Lakhs to ₹ 16.1 Lakhs per year based on the reports of Glassdoor and Ambition Box.