IBM has announced a job notification for the post of Technical support specialist. A student from various disciplines can apply for IBM Recruitment 2022. Interested and eligible candidates can read more details below
IBM Recruitment 2022:
|Post Name||Technical support specialist|
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IBM is hiring candidates for the post of Technical support specialist.
- Maintaining all type of pSeries and Power Servers or experience in Enterprise Servers, RISC platform preferred.
- This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM logo hardware, software and operating systems.
- Primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client.
- Advise clients of preventive maintenance, configuration, operation and environmental factors which may impact product performance or impair client s IT operation.
- Perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM systems and products.
- Accountable to ensure a high level of client satisfaction with service delivery, technical support and operational services for the client account(s).
- When critical situations occur, will be the IBM technical interface to clients and manage the situation until the problem is fixed.
- Needs to have a thorough understanding of, and are able to articulate, IBM s technical support strategy.
- Experience on cloud , OSS , Redhat Linux will be preferred.
- Bachelor’s degree from any stream.
- Min 0-3 years of experience with experience in the following areas:
- Hands-On Experience on IBM Systems
- Experience in operation and Maintenance IBM Systems
- Experience in managing clients
- Experience in implementation and operation and maintenance and IBM Power Servers/AIX/Linux
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications
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