Lenovo Job Opportunity is hiring for the post of Analyst. A student from various disciplines can apply for Lenovo off-campus recruitment drive 2025. Interested and eligible candidates can read more details below 

Lenovo Recruitment 2025:

Job Description:

Lenovo is hiring candidates for the post of Quality Analyst.

Job Responsibilities:

• Voice & Non-voice service orders, Field Service delivery orders, Parts & Logistics and Customer care cases Auditing and providing actionable insights for process improvement
• Provides feedback to improve performance and develops training programs
• Identify process improvement opportunities and projects
• Conduct coaching sessions and huddles as and when required
• The Quality analyst assumes responsibility of quality performance in process and policies for Lenovo Program.
• He/she will monitor the Service journey of customer and provide feedback on improvement areas to all the verticals involved in the Services

Eligibility Criteria:

• Any Graduate

Preferred skill:

• Prior knowledge on Quality Process
• Excellent communication skill in English and Hindi (written and verbal).
• Strong interpersonal skills, Soft skills and team-player.
• Good understanding in the concepts of learning and development and basic knowledge of MS PowerPoint, MS Word and MS Excel.
• Basic understanding of Service Industry KPI’s.
• Good written and verbal communication skills.
• Professional customer service skills & a positive attitude.
• Flexibility in taking up challenges
• Knowledge of After Sales services Industry and Audits on processes and procedures

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About Lenovo:

At Lenovo, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services.