PhysicsWallah off Campus Recruitment Job Opportunity is hiring for the post of Customer Support Associate. A student from various disciplines can apply for PhysicsWallah recruitment drive 2023. Interested and eligible candidates can read more details below 

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PhysicsWallah off Campus 2023:

Company Name PhysicsWallah
Post Name Customer Support Associate 
Salary up to ₹2.5-3 LPA*
Experience  Fresher/Experienced
Job Location Work From Home
Last Date ASAP

PhysicsWallah off Campus Job Description:

PhysicsWallah is hiring candidates for the post of Customer Support Associate.

PhysicsWallah off Campus Job Responsibilities:

  • Initiate phone calls to students of the designated category to gather feedback on their experiences.
  • Create a comfortable and open environment to encourage students to share their opinions, suggestions, and concerns.
  • Record feedback accurately and ensure that all relevant information is captured during the conversation.
  • Calculate Net Promoter Score using the feedback received, identifying promoters, passives, and detractors.
  • Compile feedback data and generate comprehensive reports on a regular basis.
  • Conduct thorough competitor analysis to understand industry trends, best practices, and potential areas of differentiation.
  • Compare our institution’s performance with that of competitors in terms of student satisfaction and feedback.

PhysicsWallah off Campus Eligibility Criteria:

  • Any Graduate & Post Graduate from any stream.

Preferred skill:

  • Good communication skills
  • Basic knowledge of excel and docs
  • Basic knowledge of business fundamentals
  • Strong knowledge in the edtech field
  • Strong interpersonal and communication skills, with the ability to engage effectively with students and colleagues.
  • Prior experience in feedback collection, NPS calculation, and competitor analysis is a plus.

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About PhysicsWallah:

Physics Wallah Private Limited is an Indian educational technology company headquartered in Noida, Uttar Pradesh. It was founded by Alakh Pandey and Prateek Maheshwari in 2020. 

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How to Apply for PhysicsWallah off Campus 2023?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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What is the salary range for the Tele Counselor position?

PhysicsWallah Recruitment 2023 – Frequently Asked Questions

What is the PhysicsWallah selection process?

The selection process will be based on a Written test followed by the Technical and Hr interviews.

What is the PhysicsWallah Salary for freshers?

The average 3 Lakh year is based on the reports of Glassdoor and Ambition Box.

What is the salary range for the Customer Support Associate position at PhysicsWallah?

The salary for the Customer Support Associate position at PhysicsWallah can range from ₹2.5 to ₹3 LPA.

Is this position open to both freshers and experienced candidates?

Yes, PhysicsWallah is open to both freshers and experienced candidates for the Customer Support Associate role.

What are the primary responsibilities of a Customer Support Associate at PhysicsWallah?

The responsibilities include gathering feedback from students, creating a comfortable environment for sharing opinions, recording feedback accurately, calculating Net Promoter Score (NPS), and conducting competitor analysis.

What are the eligibility criteria for the Customer Support Associate position?

Candidates with any graduate or postgraduate degree from any stream are eligible to apply.

Are there any preferred skills for candidates applying for this role?

Preferred skills include good communication skills, basic knowledge of Excel and document processing, basic knowledge of business fundamentals, strong knowledge in the edtech field, and strong interpersonal and communication skills.

What is the main objective of gathering feedback from students in this role?

The main objective is to understand student experiences, opinions, suggestions, and concerns to improve the educational services provided by PhysicsWallah.