Sutherland Recruitment Work from home 2023 has announced a new job opening for the position of Associate at Sutherland. This is a fantastic opportunity for students from various disciplines who are looking to start their careers in the field of Associate – Transaction Processing – Work At Home. All the necessary details about Sutherland Recruitment 2023, including job responsibilities, eligibility criteria, and the application process is given below
About Sutherland :
At Sutherland, you will work with great people on interesting projects with some of the world’s biggest brands. Here, you’ll develop new skills and experiences while tackling challenges in a supportive environment. Here, you’ll keep your passions and interests alive because we believe your unique perspective adds value to your work.
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Sutherland Recruitment 2023:
|Salary||up to ₹4 LPA*|
|Job Location||Work At Home ( Chennai)|
NOTE: Apply soon before the link expires
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Sutherland Recruitment Job Description:
Sutherland is looking for an Associate – Transaction Processing – Work At Home
Sutherland Recruitment Job Responsibilities:
- Review open accounts from the daily Ageing report
- Monitor and maintain the assigned accounts – Receivables (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations
- Handle payments and queries and timely follow-up on payment arrangements
- Monitor customer payments activity to ensure receivables are collected in a timely manner
- Ensure timely escalation in case of no response.
- Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner
- Identify issues attributing to account delinquency and discuss them with customers and escalate with client
- Assists with the cleanup of UC’s (unapplied credits), short paid invoices
- Send Dunning letter to customers to make the payment of delinquent accounts
- Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis
- Update Daily/Weekly trackers and perform self-quality check
- Adherence to Control and Compliance
- Act as a liaison between Customer, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any
- Follow and update the Standard Operating Procedure (SOP)
- Active participation in Learning & Development.
Sutherland Recruitment Eligibility Criteria:
- Any Graduate from any stream.
Sutherland Preferred skill:
- Good communication and analytical skills.
- Basic Scripting experience
- Basic experience of working with relational databases
- Basic knowledge of DevOps and understanding of various stages of Agile Change life cycle.
- Basic ITIL knowledge
- Strong Communication Skills
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How to Apply for Sutherland Recruitment 2023?
To apply for the Genpact 2023 Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Genpact’s official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.”
If you face any issues while applying. Do let us know in the comment section.
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Sutherland Sutherland Recruitment 2023 – Frequently Asked Questions
What is the qualification for Sutherland associates?
Educational Qualification - Any Graduate
What is the salary of Associate at Sutherland Global Services ?
Average Sutherland Global Services Associate salary in India is ranges between ₹ 2.9 Lakhs to ₹ 4.0 Lakhs per annum
What is the role of associate in Sutherland?
Provide troubleshooting and technical assistance to customers.
Is associate a good position?
Being an associate, or an assistant can be a good career for many individuals who are just starting in a new industry