Sutherland Recruitment Work from home 2023 has announced a new job opening for the position of Associate at Sutherland. This is a fantastic opportunity for students from various disciplines who are looking to start their careers in the field of Associate – Transaction Processing – Work At Home. All the necessary details about Sutherland Recruitment 2023, including job responsibilities, eligibility criteria, and the application process is given below 

About Sutherland :

At Sutherland, you will work with great people on interesting projects with some of the world’s biggest brands. Here, you’ll develop new skills and experiences while tackling challenges in a supportive environment. Here, you’ll keep your passions and interests alive because we believe your unique perspective adds value to your work.

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Sutherland Recruitment 2023:

Company Name Sutherland
Post Name Associate
Salary up to ₹4 LPA*
Experience freshers
Job Location Work At Home ( Chennai)
Batch  2023/22/21/20/19
NOTE: Apply soon before the link expires

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Sutherland Recruitment Job Description:

Sutherland is looking for an Associate – Transaction Processing – Work At Home

Sutherland Recruitment Job Responsibilities:

  • Review open accounts from the daily Ageing report
  •  Monitor and maintain the assigned accounts – Receivables (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations
  • Handle payments and queries and timely follow-up on payment arrangements
  • Monitor customer payments activity to ensure receivables are collected in a timely manner
  • Ensure timely escalation in case of no response.
  • Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner
  • Identify issues attributing to account delinquency and discuss them with customers and escalate with client
  • Assists with the cleanup of UC’s (unapplied credits), short paid invoices
  • Send Dunning letter to customers to make the payment of delinquent accounts
  • Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis
  • Update Daily/Weekly trackers and perform self-quality check
  • Adherence to Control and Compliance
  •  Act as a liaison between Customer, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any
  • Follow and update the Standard Operating Procedure (SOP)
  • Active participation in Learning & Development.

Sutherland Recruitment Eligibility Criteria:

  •  Any Graduate from any stream.

Sutherland Preferred skill:

  • Good communication and analytical skills.
  • Basic Scripting experience
  • Basic experience of working with relational databases
  • Basic knowledge of DevOps and understanding of various stages of Agile Change life cycle.
  • Basic ITIL knowledge
  • Strong Communication Skills

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How to Apply for Sutherland Recruitment 2023?

To apply for the Genpact 2023 Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to Genpact’s official career page.
  2. Click on “Apply Online”.
  3. If you have not registered before, create an account.
  4. After registration, login and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Provide accurate information in your application.
  7. Verify that all the details entered are correct.
  8. Submit the application form after verification.”

If you face any issues while applying. Do let us know in the comment section.

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Sutherland Sutherland Recruitment 2023 – Frequently Asked Questions

What is the qualification for Sutherland associates?

Educational Qualification - Any Graduate

What is the salary of Associate at Sutherland Global Services ?

Average Sutherland Global Services Associate salary in India is ranges between ₹ 2.9 Lakhs to ₹ 4.0 Lakhs per annum

What is the role of associate in Sutherland?

Provide troubleshooting and technical assistance to customers.

Is associate a good position?

Being an associate, or an assistant can be a good career for many individuals who are just starting in a new industry