Amazon Careers Recruitment Job Opportunity is hiring for the post of Customer Service Associate. A student from various disciplines can apply for the Amazon Careers recruitment drive 2023. Interested and eligible candidates can read more details below 

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Amazon Careers 2023:

Company Name Amazon
Post Name  Virtual Customer Service Associate
Salary ₹2.2 LPA – ₹4.2 LPA 
Experience Fresher/Experienced
Job Location Work From Home
Batch 2023 and below
Website www.amazon.com

Amazon Careers Job Description:

Amazon is hiring candidates for the post of Customer Service Associate.

Amazon Careers Job Responsibilities:

  • This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. 
  • Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Amazon Careers Eligibility Criteria:

  • 12th Pass /Any Graduate /PG from any stream.

Preferred skill:

  • Excellent communication skills (written and verbal)
  • Ability to use a desktop computer system
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  •  Excellent typing skills
  • Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned

What benefits will you receive?

One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:

  • Medical insurance
  • Pension plan
  • Internet allowance
  • Lifestyle benefits and retail discounts through our Amazon Extras program
  • Expert training and ongoing opportunities to learn more and develop your skills

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About Amazon:

Amazon.com is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It has been referred to as “one of the most influential economic and cultural forces in the world”, and is one of the world’s most valuable brands. It is one of the Big Five American information technology companies, alongside Alphabet, Apple, Meta, and Microsoft. by Omnicom Group in 1997, becoming part of the Diversified Agency Services division. The company was founded in 1946 by Alfred Fleishman and Robert E. Hillard.

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How to Apply for Amazon career Recruitment 2023?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

What is the job role of a Virtual Customer Service Associate at Amazon?

The role involves assisting customers in expediting orders, resolving post-sales issues, and effective communication through various channels like mail, chat, and phone.

What are the eligibility criteria for this role?

Eligibility includes being a 12th pass, graduate, or postgraduate from any stream, and fitting the batch criteria of 2023 and below.

What is the salary range for a Virtual Customer Service Associate at Amazon?

The average salary for a Virtual Customer Service Associate at Amazon ranges from ₹2.2 LPA to ₹4.2 LPA.

What skills are preferred for this position?

Preferred skills include excellent written and verbal communication, familiarity with computer systems, proficiency in tools like Windows XP, Microsoft Outlook, Word, and Internet Explorer, and strong problem-solving abilities.

What are the benefits of joining Amazon’s Customer Service team?

Benefits include medical insurance, a pension plan, internet allowance, lifestyle benefits, and retail discounts through the Amazon Extras program. Comprehensive training and ongoing skill development opportunities are also provided.

Where is the job location for this role?

The job allows you to work from home, offering the flexibility to perform your duties remotely.

What is the application process for this position?

The application process usually involves submitting your application online, followed by assessments, interviews, and a final selection stage.