Genpact off-campus drive 2022 | Management Trainee | Apply Now!

Genpact has announced a job notification for the post of Management Trainee. A student from any discipline can apply for Genpact Recruitment 2022. Interested and eligible candidates can read more details below 

Genpact Recruitment 2022:

Job Description:

Genpact is hiring candidates for the post of DG – Management Trainee.

Job Responsibilities:

• Checking various sources of PO inflow (EDI queue, Fax/email inbox) periodically
  
• Entering orders in the business ERP within given TAT
  
• Creating delivery note on sales orders in a timely fashion, to ensure products allocation
  
• Coordinating with shipping facilities to get the product shipped to customer
  
• Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery)
  
• Coordinating with demand control team to obtain availability dates of short / unavailable items on customer’s order
  
• Coordinating with customers to obtain substitutes (replacement items) of unavailable items, and share availability dates 
  
• Order track and trace when shipped out of the shipping facility, and share real time updates with the customer
  
• Creating credit and debit memos in the event of under / over shipment on sales order
  
• Communicating with customers about various process updates such as – 
  
• Analyzing order trend of customer and raise flag if variation experienced
  
•  Work as a team to process any adhoc request promptly
  
• Deliver quality customer service by researching and responding to all internal & external stakeholders’ inquiries quickly, effectively and professionally
  
• Ability to analyze and resolve problems before escalating to the next level.

Eligibility Criteria:

• BCOM/ MCOM/ MBA/ BBA or any relevant qualification 

Preferred skill:

• OTC domain and worked on SAP ERP- preferably Order Mgmt
  
• Strong order management skills 
  
• Experience in balancing customer facing role and work assessments.
  
• Self-starter and have analytical, problem solving skills
  Preferred qualifications 
  
• Able to nurture robust working relationships with the team, peers and clients, scheduling flexibility required
  
• Overall candidate should have problem solving, macro-level research and analytics approach and good in numbers deduction process
  
• Good people and customer handling skills.
  
• Effective communication and interpersonal skill.

About Genpact :

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create a competitive advantage.

• Do check out the Top 30 HR Interview Questions & Answers