HDFC Bank is hiring for the post of Video KYC Officer. A student from various disciplines can apply for the HDFC Bank off-campus drive 2023. Interested and eligible candidates can read more details below 

HDFC Bank Recruitment 2023:

Job Description:

HDFC Bank is hiring candidates for the post of Video KYC Officer.

Job Responsibilities:

• Video Customer Identification Carry out Customer identification process through Video calls Performing due diligence checks & reviewing KYC documentation through Video calls Need to be consistent, thorough, accurate and credible while performing duties Need to be time bound & ensure the requests are closed with in stipulated timelines B.

• Interaction Quality Complete and accurate capture of call interactions Need to ensure defect rates are kept under acceptable levels C.

• Customer Service Must exhibit highest standards of customer service To ensure customers are comfortable through our the verification process Abide by Banks grooming standards D.

• Business Value additions Promoting Digital Banking services & relevant cross sell of products for a superior customer service experience through meaningful conversations Profiling of customers in order to aid right cross-servicing of Bank products E.

• Audit and Service Quality Ensure all laid down system and process are followed as stipulated by Audit and Senior Management Ensure accurate and timely processing & submission of KYC requests Adherence to set processes of updating customer interactions.

Eligibility Criteria:

• Any Degree from any stream.

Preferred skill:

• Awareness of Banking regulatory guidelines, especially Anti Money Laundering
• Planning and Organizing Skills
• Interpersonal Skills
• Strong verbal & Written Communication skills Ability to draft summary
• Face to face customer handling skills
• Proficiency in Microsoft Office suite

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HDFC Bank Recruitment 2023 – Frequently Asked Questions

What is the HDFC Bank selection process?

The selection process will be based on a Written test followed by the Technical and Hr interviews.

What is the HDFC Bank Salary for freshers?

The average salary up to 8 LPA based on the reports of Glassdoor and Ambition Box.