Unisys is hiring for the post of Service Desk Associate. A student from various disciplines can apply for the Unisys off-campus drive 2023. Interested and eligible candidates can read more details below 

About Unisys:

We are a global technology solutions company that powers breakthroughs for the world’s leading organizations. These solutions digital workplace, cloud, applications & infrastructure, enterprise computing and business process solutions ,help people overcome obstacles and not only reach their greatest potential but go beyond it. 

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Unisys Recruitment 2023:

Company Name Unisys
Post Name Service Desk Associate
Salary up to ₹21k – ₹57k /month*
Experience 0-1 yr
Batch 2022/2021
Job Location Bangalore
Last date to apply ASAP

Job Description:

Unisys is hiring candidates for the post of Service Desk Associate.

Job Responsibilities:

  • First point of contact for all end user reported issues or requests
  • Typically provides technical support for Internal and External customers
  • Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
  • Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
  • Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
  • Escalates complex problems to the Remote Support Engineering staff or Field Engineering
  • Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
  • Support multiple clients through customer service professionalism and insight.

Eligibility Criteria:

  • A minimum qualification any Engineering or Non-Engineering Graduates (2021 and 2022 Batch)
  • Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level.

Preferred skill:

  • Excellent verbal and written communication.
  • Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
  • Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
  • Multitasking and coordination skills
  • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
  • Willingness and ability to work in shifts (24 x 7).

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How to Apply for Unisys Recruitment 2023?

Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.

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If you face any issues while applying. Do let us know in the comment section.

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Unisys Recruitment 2023 – Frequently Asked Questions

What is the Unisys selection process?

The selection process will be based on a Written test followed by the Technical and Hr interviews.

What is the Unisys Salary for freshers?

The average salary up to 8 LPA based on the reports of Glassdoor and Ambition Box.

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