IBM Recruitment for the post of  Technical Support. A student from various disciplines can apply for the IBM off campus drive 2023. Interested and eligible candidates can read more details below.

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IBM Recruitment 2023:

Company Name IBM 
Post Name  Technical Support
Salary up to ₹9 LPA*
Experience 0-1 yr
Batch 2023/22/21/20/19/18
Job Location Bangalore
Last date to apply ASAP

IBM Recruitment  Job Description:

IBM Recruitment is hiring candidates for the post of Junior Developer.

IBM Recruitment  Job Responsibilities:

  • The Sustainable Software – EIS Support Team is looking for a customer support professional.
  • This position provides the opportunity to work in a high growth area in the Sustainable Software organization on the Environmental Intelligence Suite by providing remote debugging and resolution to customer issues. Product Support is vital for IBM customer to use and leverage IBM software to solve their business problems. It aims to bring problem resolution closer to the customer and ensure a common, efficient, and streamlined process.
  • The role provides technical support assistance directly (phone/electronically) to customer using problem determination and technical analytical skills. Will use technical and negotiations skills in collaboration with other support organizations to prioritize and work problems to resolution.
  • You will develop, document, and communicate action plans to customers and IBM teams as appropriate. Look for avenues to recommend/or implement new solutions or improvements to existing technical support tools, procedures, or processes.
  • Participate in department objectives such as building the knowledge base (writing technical tips), improving serviceability, and contributing to high customer satisfaction in addition to a familiarity to weather and aviation terminology.

IBM Recruitment Eligibility Criteria:

  • Bachelor’s degree and Master’s Degree from any stream.

IBM Recruitment Preferred skill:

  • JavaScript and/or Typescript skills or any programming language proficiency
  • Good understanding of REST APIs
  • Strong understanding of HTTP protocol basics: requests and responses, headers, operations (GET, PUT, POST, etc), response status codes.
  • Understanding and use of RDBMS and NoSQL Databases.
  • Understanding of XML, JSON, and YAML data formatting
  • Strong verbal and written communication skills and the ability to work in a fast-paced environment.
  • Customer facing role includes shifts / weekend support on rotation basis.
  • Quick learner and ability to pick up new product.
  • Ability to work in shifts that could span early hours or late evening IST hours as well as weekends on rotation.
  • Customer facing role and will have to provide electronic. telephonic support to IBM Customers
  • Ability to work independently and contribute to a team environment.

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How to Apply for IBM Recruitment 2023?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

What is the post name and salary for the IBM job in Bangalore?

The post name is "Technical Support," and the expected salary is up to ₹9 LPA*.

What is the experience requirement for the IBM Technical Support role?

The experience required is 0-1 year for the IBM Technical Support role.

What are the educational qualifications required for the IBM Technical Support role?

A Bachelor's degree and Master's Degree from any stream are required.

What are the preferred skills for the IBM Technical Support role?

Desired skills: JavaScript/Typescript proficiency, REST API comprehension, HTTP basics, RDBMS/NoSQL familiarity, and XML/JSON/YAML data formatting for effective technical support.

What is the job responsibility of the Technical Support role at IBM?

The position entails remotely diagnosing and resolving customer issues in the Environmental Intelligence Suite, employing problem-solving and technical skills, and cooperating with support teams to address priorities.

IBM Recruitment 2023 – Frequently Asked Questions

What is the IBM selection process?

The selection process will be based on a Written test followed by the Technical and Hr interviews.

What is the IBM Salary for freshers?

The average salary up to 8 LPA based on the reports of Glassdoor and Ambition Box.

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