PowerSchool off campus drive for Associate Technical Support Engineer| Apply Now!

PowerSchool Off Campus Drive 2025: PowerSchool, a prominent provider of education technology solutions, is set to conduct an Off Campus Drive in 2025. This drive is an exciting opportunity for fresh graduates to join PowerSchool as Associate Technical Support Engineers at their Bangalore office. If you’re a recent graduate with a bachelor’s degree and meet the eligibility criteria, this could be the perfect step to start your career. Below, we’ll cover everything you need to know, from job responsibilities to the application process.

About PowerSchool

PowerSchool is a leader in K-12 education technology, offering a comprehensive range of software solutions aimed at improving school management, student growth, and family engagement. Their tools empower educators and administrators to create a more efficient and effective learning environment.

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Overview of PowerSchool Off Campus Drive 2025

• Company Name: PowerSchool
• Post Name: Associate Technical Support Engineer
• Salary: Up to ₹5.6 LPA
• Job Location: Bangalore
• Experience: Freshers/Experience
• Batch: 2024 and prior
• Website: PowerSchool.com
• Last Date to Apply: Apply ASAP

PowerSchool Off Campus Responsibilities

Primary Duties Include:

• Handling Support Requests: Answering, evaluating, and prioritizing incoming telephone, email, and chat requests for technical assistance.
• Problem Identification and Resolution: Recognizing issues, conducting research, providing solutions, and following up with customers when needed. Complex cases are escalated to the appropriate teams.
• Documentation: Logging and tracking support calls using a problem management database and maintaining records.
• Reporting: Preparing standard statistical reports, such as help desk incident reports.
• Consultation: Working with programmers to explain software errors or suggest changes for improvement.
• Product Testing: Testing software and hardware for user-friendliness and efficiency.
• Additional Tasks: Performing other duties as assigned by the management.

Eligibility Criteria

• Experience: 0-2 years in a customer or technical support role.
• Education: Bachelor’s degree in a relevant field.

Preferred Skills:

• Microsoft Office Proficiency: Must be comfortable using Word, Excel, and other Office tools.
• Salesforce Knowledge: Experience with Salesforce or other CRM tools is a plus.
• Detail-Oriented: Strong attention to detail and effective time management.
• Communication: Excellent oral and written communication skills.
• Customer Service: Exceptional customer service skills, with the ability to manage conflicts effectively.
• Adaptability: Ability to handle a heavy workload and manage multiple projects with changing schedules.
• Flexibility: Must be willing to work on weekends and holidays on a rotational basis.

Selection Process for PowerSchool Off Campus Drive 2025

The selection process for PowerSchool’s Off Campus Drive follows a structured approach to ensure the best candidates are chosen. Here’s an overview of the stages:

1. Application Submission

Candidates start by applying for the position through PowerSchool’s official careers portal or other job platforms.

2. Resume Screening

The HR team will review submitted resumes and shortlist candidates based on their qualifications and relevant experience.

3. Online Assessment

Shortlisted candidates may need to complete online assessments, which could include:

• Technical tests
• Aptitude tests
• Other relevant evaluations

4. Initial Interview

Candidates who pass the assessment will be contacted for an initial interview, typically conducted over the phone or via video conferencing. This interview may cover background, skills, and interest in the role.

5. Technical Interview(s)

For technical roles, one or more technical interviews may be conducted to assess:

• Problem-solving skills
• Technical knowledge
• Relevant job-specific skills

6. HR Interview

An HR interview follows, focusing on:

• Cultural fit
• Communication skills
• Motivation and career aspirations

7. Group Discussion/Assessment Center (if applicable)

Some positions may require participation in group discussions or assessment center activities to evaluate teamwork and collaboration skills.

8. On-Site Interviews (if applicable)

Candidates may be invited for on-site interviews, where they meet team members and managers.

9. Final Interview

The last step may involve a discussion with senior executives or key decision-makers.

Note: The selection process may vary based on the specific role and location.

Why Join PowerSchool?

Working at PowerSchool comes with a range of benefits that make it an attractive choice for fresh graduates:

1. Comprehensive Healthcare

PowerSchool offers industry-leading healthcare coverage for employees.

2. Educational Resources

Employees have access to tools and resources that support continuous learning and growth.

3. Financial Security

The company provides savings and investment options to help employees secure their financial future.

4. Parental Leave

PowerSchool supports new parents with maternity and paternity leave.

5. Networking Opportunities

Employees can build professional networks and connect with colleagues.

How to Apply for PowerSchool Off Campus Drive 2025

To apply, follow these steps:

1. Visit the Official Career Page: Click on the “Apply here” button provided below to be redirected.
2. Create an Account: If you’re a new user, register on the platform.
3. Log In: Use your credentials to log in.
4. Fill in the Application Form: Complete the form with accurate information.
5. Upload Documents: Attach your resume, mark sheets, and any other relevant documents.
6. Review Details: Double-check that all provided details are correct.
7. Submit: Submit your application.

Tip: Apply as soon as possible to avoid missing the deadline.

If you encounter any issues during the application process, feel free to reach out in the comment section below.