LTIMindtree Recruitment drive 2023: Qualcomm is hiring Customer Support Associate through off campus Placement for Bengaluru. A student from various disciplines can apply for the LTIMindtree off campus drive 2023. Interested and eligible candidates can read more details below. Details are given below:

About LTIMindtree:

The company Mindtree specialises on information technology. Its headquarters are in Bangalore, Karnataka, India’s Global Village Tech Park, where it was founded in 1999 by Subroto Bagchi, Ashok Soota, Krishnakumar Natarajan, and Anjan Lahiri. Debashis Chatterjee has served as the business’s CEO. Its parent company is called Larsen & Toubro. According to estimates created in 2022, the company’s entire revenue is $10,520 crore, and there are 38,518 people overall.

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LTIMindtree Recruitment 2023:

Company Name LTIMindtree
Post Name Customer Support Associate
Salary up to ₹5 LPA*
Experience 1 – 3 Year
Batch 2023/22/21/20/19/18/17
Job Location Bengaluru
Last date to apply Apply ASAP

LTIMindtree Job Responsibilities:

  • Process Knowledge Ensure detailed knowledge of the products and services offered. Should be able to take ownership of customer queries and provide accurate information.
  • Application Knowledge Ensure complete command over the tools and applications used. Prior knowledge of contact center chat applications, ticketing tools, email would be preferred.
  • Documentation skills Should have worked on spreadsheets and document software like word, excel and PowerPoint.

LTIMindtree Eligibility Criteria:

  • Bachelor’s degree from any stream.

Preferred skill:

  • Ready to work in international voice process and 24×7 environment. Rotational offs (5days working)
  •  Candidates should possess good communication skills in English
  • Problem-solving skills with the ability to remain composed in tough situations.
  • Must display a history of achieving goals in a high-performance environment.
  • Should possess extensive customer service and interaction skills in voice campaign
  • 1-3 years of experience as a Customer Support Specialist or similar CS role preferred
  • Experience in dealing calls with end customers is a must.
  • Immediate joiner or max notice of 30 days preferred.
  • Profiles available to work from office, Bangalore location.

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How to Apply for LTIMindtree Recruitment 2023?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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What is the preferred experience for the Customer Support Associate role?

Preferred experience ranges from 1 to 3 years. Candidates with prior experience in Customer Support Specialist roles are preferred.

What qualifications are required to apply for this position?

A Bachelor’s degree from any stream is required to be eligible for the Customer Support Associate role.

What are the responsibilities of a Customer Support Associate at LTIMindtree?

Responsibilities include acquiring detailed product knowledge, ownership of customer queries, accurate information provision, proficiency in relevant tools, applications, and documentation skills.

What skills are important for the Customer Support Associate position?

Skills include strong communication in English, problem-solving abilities even in challenging situations, a track record of goal achievement in high-performance environments, and excellent customer service skills.

What is the work environment like for this role?

The role involves working in an international voice process in a 24x7 environment with rotational offs (5 days working).