Barclays Off Campus Drive 2024: Barclays a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as Barclays Quality Analyst for Noida Office. A student with having bachelor’s degree in various disciplines can apply for the Barclays off campus drive 2024. Interested and eligible candidates can read more details below.
About Barclays :
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
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Barclays Off Campus 2024:
| Company Name | Barclays |
| Post Name | Quality Analyst |
| Salary | up to ₹7 LPA * |
| Job Location | Noida |
| Experience | Freshers/Experience |
| Batch | 2024 and before |
| Website | Barclays.com |
| Last date to apply | Apply ASAP |
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Always read details carefully before applying.
Barclays Off Campus Responsibilities:
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Independently audit the QC, Complaints, RBM & NPS quality of front-line advisor chat/calls and monitor various controls, measuring against procedures and defined scorecards
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Attend regular benchmarking sessions with Team Leaders to ensure that monitoring standards and controls and checks are understood and that calls are consistently assessed.
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Where appropriate, drive performance by holding one-to-one sessions with Team Leaders or Contact Centre Managers, feeding through any advisor coaching requirements.
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Implement adequate reporting mechanisms and control measures for all quality initiatives
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Identify opportunities for improvement and support implementation based on results and findings of quality monitoring.
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Review contact center communications (e.g. Daily Bulletins, feedback from Team Leaders) to identify issues and impacts that could be avoided or reduced; work with line manager to progress solutions
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Complete QC/Complaint/Detractor/Risk Based Monitoring timely & raise any risk/Issues identified real time.
Barclays Off Campus Eligibility Criteria:
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Graduate or Diploma from a reputed Institute or University in any discipline (BA, B.Sc, B.Com, BBM, BHM etc.)
Preferred skill:
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Enthusiastic, motivated, self-starter, pro-active and a team player
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Strong interpersonal skills
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Willingness and ability to take ownership of issues and manage through to a successful resolution
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Assertiveness, tenacious and control focused
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Expected to take accountability/responsibility of deliverables
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Providing innovative judgement which can be contributed as part of the decision making process.
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Strong communication skills – verbal and written
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Ability to drive performance & achieve results, think on your feet/use initiative & assume responsibility/take ownership
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Numerical ability – able to analyse performance metrics and calculate performance and financial benefit
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Strong analytical and data interpretation skills
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Barclays off Campus Selection Process:
The Barclays selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:
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Online Application: Start by searching and applying for relevant positions on the Barclays career portal or other job platforms. Submit your resume, cover letter, and any other required documents.
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Screening: The HR team may review applications to shortlist candidates based on their qualifications and experience.
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Online Assessment: Some positions may require candidates to complete online assessments, including aptitude tests, psychometric tests, or other relevant evaluations.
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Initial Interview: If your application and assessments are successful, you may be invited for an initial interview. This could be a phone or video interview. The interview may cover your background, skills, experience, and your motivation for applying to Barclays.
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Assessment Center: For certain roles, candidates may be invited to an assessment center. This typically involves a series of exercises, group activities, and interviews to assess various skills and competencies.
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Technical or Role-Specific Interviews: Depending on the nature of the job, there may be interviews focusing on technical skills or role-specific competencies.
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Final Interview: Shortlisted candidates may be invited for a final interview, often with senior managers or executives. This interview may delve deeper into your experience, alignment with Barclays’ values, and your potential contributions to the organization.
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Reference Checks: Barclays may conduct reference checks to verify the information provided in your application.
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Offer: Successful candidates receive a job offer detailing the terms and conditions of employment.
Please note that the specific details of the Barclays selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.
Why Join Barclays?
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Industry leading healthcare
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Educational resources
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Savings and investments
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Maternity and paternity leave
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Opportunities to network and connect
How to Apply for Barclays Off Campus Drive 2024?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
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What is the role of a Quality Analyst at Barclays?
A Quality Analyst at Barclays is responsible for independently auditing the quality of front-line advisor chat/calls and monitoring various controls, measuring against procedures and defined scorecards.
What is the salary range for the Quality Analyst position at Barclays?
The expected salary is up to ₹7 LPA (Lakhs per Annum), as per the provided information.
What educational qualifications are required for the Quality Analyst position at Barclays?
Candidates should have a Graduate or Diploma from a reputed Institute or University in any discipline.
What skills are preferred for candidates applying to the Quality Analyst role at Barclays?
Preferred skills include being enthusiastic, proactive, a team player, having strong interpersonal and communication skills, assertiveness, numerical ability, analytical skills, and the ability to drive performance.
Is experience required for the Quality Analyst position at Barclays?
Experience is not explicitly mentioned as a requirement, so both freshers and experienced candidates can apply.
What are the main responsibilities of a Quality Analyst at Barclays?
The responsibilities include auditing QC, Complaints, RBM & NPS quality, attending benchmarking sessions, driving performance through coaching sessions, implementing reporting mechanisms, identifying improvement opportunities, and completing monitoring tasks timely.
How does Barclays assess candidates during the selection process?
The selection process includes an online application, screening, online assessment, initial interview, assessment center, technical or role-specific interviews, final interview, reference checks, and offer.
Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.
