NCR Recruitment for the post of Customer Care Rep. A student from various disciplines can apply for the NCR off-campus drive 2023. Interested and eligible candidates can read more details below.

About NCR :

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries.  NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally.  NCR is a trademark of NCR Corporation in the United States and other countries.

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    NCR Recruitment 2023:

    Company Name NCR
    Post Name Customer Care Rep
    Salary up to ₹5 LPA*
    Experience 0-1 yr
    Job Location Mumbai
    Last date to apply ASAP

    NCR Recruitment  Job Description:

    NCR Recruitment is hiring candidates for the post of Customer Care Rep.

    NCR Recruitment  Job Responsibilities:

    • At an entry level, learns process and systems and applies this to the basic assignment/distribution of workload of CE’s in order to meet SLAs.
    • Accepts and routes calls (high call volume)
    • Gathers problem information and records data in desktop tools
    • Monitors incident status and escalates cases that are not resolved in a specific timeframe
    • Schedule customer installation activity
    • Responsible for ensuring the customer’s entitlement of services
    • Provide phone support on Retail products, systems and various software products •Provide accurate and creative solutions to user problems of moderate nature to maximize product or system availability;
    • Take ownership of service request from customer and ensure timely and satisfactory resolution of problem.
    • 24*7 rotational shift ( Night shifts ).

    NCR Recruitment Eligibility Criteria:

    • High School/Diploma/Graduate or Equivalent.

    • 0-1 years of related experience.

    • Offers of employment are conditional upon passage of screening criteria applicable to the job.

    NCR Recruitment Preferred skill:

    • Problem routing, tracking and escalation procedures
    • Advanced problem solving and troubleshooting skills
    • Data entry software applications and related desktop tools
    • Relationship building skills; Excellent communication skills, verbal and written as well as listening skills
    • Possess strong customer service skills and be able to work in a dynamic team environment.

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    How to Apply for NCR Recruitment 2023?

    Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.

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    If you face any issues while applying. Do let us know in the comment section.

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    NCR Recruitment 2023 – Frequently Asked Questions

    What is the NCR selection process?

    The selection process will be based on a Written test followed by the Technical and Hr interviews.

    What is the NCR Salary for freshers?

    The average salary up to 5 LPA based on the reports of Glassdoor and Ambition Box.

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