Atlassian Off Campus Drive 2024: Atlassian a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as Atlassian Support Engineer for Work From Home. A student with having bachelor’s degree in various disciplines can apply for the Atlassian off campus drive 2024. Interested and eligible candidates can read more details below.

About Atlassian:

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we’re motivated by a common goal

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Atlassian Off Campus 2024:

Company Name Atlassian
Post Name Support Engineer
Salary up to ₹12 LPA *
Job Location Work From Home
Experience Experienced
Website  Atlassian.com
Last date to apply Apply ASAP

Atlassian Off Campus Responsibilities:

  • Responsible for the customer support experience with Atlassian
  • Own, solve customer technical issues, using collaboration, troubleshooting best practices, and transparency with different teams
  • Escalate issues promptly according to Standard Operating Procedures
  • Create new knowledge base articles to capture new learning’s for reuse throughout the organisation.
  • Participate in technical communications within the Technical Support team to share best practices and learn about new technologies
  • Focus on an area of technical specialisation and attend technical training.

Atlassian Off Campus Eligibility Criteria:

  • Bachelors degree.

Preferred skill:

  • 3-5 years of experience in Technical Support, Software Services, and system administration for a large end-user community SaaS products.
  • Have supported customers over email, phone, and screen-shares.
  • Experience working in a high case volume environment.
  • Demonstrated technical competence with database skills, with the expertise to write and update SQL queries with ease.
  • Experience working with log searching, monitoring, and analysing machine-generated data via a Web-style interface or similar tools.
  • Experience with APIs and REST calls.
  • Front-end troubleshooting skills and an understanding of Network terminologies such as DNS, DHCP, Usage of Basic Network troubleshooting commands, SSL, Proxy, Firewalls, and identifying underlying Network issues.
  • Experience understanding and supporting Java-based apps, being able to analyse/troubleshoot Java-based exceptions.
  • Usage of Browser dev tools, HAR File analysis, Splunk.
  • Good understanding of OAuth-based authentication and other authentication mechanisms such as SSO/SAML.
  • Experience working in a Linux environment.
  • Understanding of mail flow concepts and mail protocols such as SMTP/POP/IMAP
  • Familiarity with Cloud technologies, AWS.

Click here for HR Interview Questions and Answers

Atlassian off Campus Selection Process:

The Atlassian selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

  1. Online Application: Candidates are required to submit their resumes and other necessary documents through Atlassian’s official careers website or other designated platforms.

  2. Screening: The HR team reviews the applications and shortlists candidates based on their qualifications, skills, and experience relevant to the job role.

  3. Technical Assessment or Coding Challenge: Shortlisted candidates may be required to complete a technical assessment or coding challenge, depending on the position applied for. This assessment evaluates the candidate’s technical skills, problem-solving abilities, and familiarity with relevant technologies.

  4. Technical Interview: Candidates who perform well in the initial screening and assessment stages are typically invited for technical interviews. These interviews delve deeper into the candidate’s technical expertise, problem-solving approach, and ability to work with Atlassian’s technologies. The technical interview may include coding exercises, system design discussions, and questions related to software development best practices.

  5. Behavioral Interview: In addition to technical interviews, candidates may also undergo behavioral interviews. These interviews assess the candidate’s fit with Atlassian’s culture, teamwork skills, communication abilities, and alignment with the company values.

  6. Final Interview Rounds: Depending on the role and level of the position, candidates may have multiple rounds of interviews with different stakeholders, including hiring managers, team members, and senior leaders.

  7. Offer: Successful candidates receive job offers, which include details about compensation, benefits, start date, and other terms of employment.

Please note that the specific details of the Atlassian selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Atlassian?

  • Industry leading healthcare
  • Educational resources
  • Savings and investments
  • Maternity and paternity leave
  • Opportunities to network and connect

How to Apply for Atlassian Off Campus Drive 2024?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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What is the role of a Support Engineer at Atlassian?

A Support Engineer at Atlassian is responsible for ensuring a positive customer support experience. They own and resolve technical issues, collaborate with teams, and escalate issues as needed.

What is the salary range for the Atlassian Support Engineer role?

The expected salary for the Atlassian Support Engineer role is up to ₹12 LPA.

What are the key responsibilities of a Support Engineer at Atlassian?

Key responsibilities include owning and resolving customer technical issues, creating knowledge base articles, participating in technical communications, and focusing on technical specialization.

What qualifications are required for the Atlassian Support Engineer role?

A bachelor's degree is required for the role.

What experience is preferred for the Atlassian Support Engineer role?

Preferably, candidates should have 3-5 years of experience in Technical Support, Software Services, and system administration for SaaS products.

What skills are preferred for the Atlassian Support Engineer role?

Preferred skills include technical competence with databases, experience with APIs and REST calls, front-end troubleshooting skills, and familiarity with Cloud technologies like AWS.

Is the Atlassian Support Engineer role remote or office-based?

The job location is Work From Home.

What is the selection process for the Atlassian Support Engineer role?

The selection process includes an online application, screening, technical assessment or coding challenge, technical interview, behavioral interview, final interview rounds, and an offer.