Groww has announced a job notification for the post of Customer Success Executive. A student from various disciplines can apply for Groww Recruitment 2023. Interested and eligible candidates can read more details below for Careers, Recruitment, Eligibility, Requirements, Salary, Skills, etc
Groww Recruitment 2023:
| Company Name | Groww |
| Post Name | Customer Success Executive |
| Salary | up to ₹5 LPA* |
| Experience | Fresher/Experienced |
| Job Location | Across India(Work From Home) |
| Batch | 2023 and below |
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Job Description:
Groww is hiring candidates for the post of Customer Success Executive.
Job Responsibilities:
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.
Eligibility Criteria:
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Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
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50% cutoff – 10th, 12th and Graduation.
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No backlogs and Gap years during education
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Must be fluent in English and Hindi
Preferred skill:
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Eagerness to learn about the company’s products and their capabilities.
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Ability to manage high volume of inbound customer queries.
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Technical aptitude and the ability to understand and explain complex concepts in simple terms.
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Ability to empathize with the customer and high customer centricity.
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Knowledge of other regional languages is helpful if the company works within the country.
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About Groww:
Groww is on a mission to democratize access to financial services for millions of Indians responsibly. We are a customer-first company. We believe in crafting the best and most delightful user experience for our customers. And we leverage first principle thinking and technology to solve problems at scale. If this excites you, join us.
If you face any issues while applying. Do let us know in the comment section.
How to Apply for Groww Recruitment 2023?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
Groww Recruitment 2023 – Frequently Asked Questions
What is the salary range for Customer Success Executive at Groww?
The expected salary for Customer Success Executive at Groww can go up to ₹5 LPA*.
What are the main job responsibilities?
The main responsibilities include providing technical support and training to customers, addressing queries, educating customers about product capabilities, gathering feedback for product improvement, and ensuring customer satisfaction.
What are the eligibility criteria for this position?
The eligibility criteria include having an undergraduate degree (BCom, BBA, BBM, BA, B.Sc, MBA/PGDM), a minimum of 50% in 10th, 12th, and graduation, no backlogs or gap years during education, and fluency in English and Hindi.
What are the preferred skills for this position?
The preferred skills include familiarity with object-oriented programming (Microsoft .Net, VBA, Java), Microsoft SQL Server, API interaction, proficiency in Microsoft Office tools, ability to multitask and work under pressure, and good business acumen.
How will the candidates be selected?
The selection process may include application screening, an online assessment, technical interviews, and an HR interview.
