HCL Technologies Job Opportunity is hiring for the post of Associate Engineer. A student from various disciplines can apply for the HCL off campus drive 2022. Interested and eligible candidates can read more details below 

HCL Recruitment 2022:

Job Description:

HCL Technologies is hiring candidates for the post of Associate Engineer-Product Support.

Job Responsibilities:

• Responsible for validating the information provided by Sales team in the CRM Tools
• Filling correct inofrmation on the ASR as per Telco’s requirements
• Sending the ASR to different LECs post verifying all pre-requirements
• Chasing LECs for real time status updates
• Calling LECs and driving completion on the pending orders
• Responsible to maintain LEC intervals & SLAs
• Complete rework activity and manage improvements in all exit criteria
• Sharing real time updates with Sales & LEC POCs using CRM Tools
• Maintaining and exceeding SLA’s
• Compliance on % Met CCD
• Compliance on % Met short interval
• Compliance on Failure to open Testing event that results in missed activation
• Maintaining Quality standards and meet Quality EFQ & AQS Targets

Eligibility Criteria:

• B Tech, BCA from Any stream

Preferred skill:

• Compliance to company/client data security and process policies
• The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team.
• To clearly understand the Ticket raised in CRM and document the requirements.
• To comply to agreed SLAor customer timelines and adhere to the high quality norms set to ensure zero-error.
• Improving skill level through Self development or nominating training programs Skill reverification Tests.
• DFP (Desktop for Publishers) tool Technical support with HTML, Java Script and CSS.
• Possesses knowledge of risk governance, policies, compliance, upcoming and existing regulations, and reporting laws
• Good written and verbal communication skills; mastery in English and local language.

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About HCL Technologies:

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships

HCL Recruitment 2022 – Frequently Asked Questions

What is the HCL selection process?

The selection process will be based on a Written test followed by the Technical and Hr Interview.

What is the HCL Salary for freshers?

The average salary for Associate Engineer at HCL Technologies ranges from ₹ 1.8 Lakhs to ₹ 5.4 Lakhs. based on the reports of Glassdoor and Ambition Box.