Zycus Off Campus has announced Work from Home job notification for the Technical Support Executive role. A student from various disciplines can apply for the Sutherland Recruitment drive 2023. Interested and eligible candidates can read more details below
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Zycus Recruitment 2023:
Company Name | Zycus |
Post Name | Technical Support Executive |
Salary | up to ₹5 LPA* |
Experience | Freshers |
Batch | 2023/22/2021/2020/2019/2018 |
Job Location | Bengaluru |
Last Date | ASAP |
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Job Description:
Zycus Off Campus 2023 is hiring candidates for the post of Software Engineer Development or Testing
Job Responsibilities:
- Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite
- Be the first point of Contact for Customers having queries/ issues related to Zycus products
- Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
- Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
Eligibility Criteria:
- Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics
Preferred skill:
- Strong written and verbal communication skills.
- Willingness to work in Shifts
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Ability to collaborate with various internal and external stakeholders
- Ability to multitask, learn, execute and excel
- Understanding of Supply chain operations, e-procurement tools, Incident Management Tools & knowledge of ITIL concepts will be an added advantage
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About Zycus:
Zycus is a leading global provider of A.I.-powered Source-to-Pay suites for procurement, finance, and AP organizations. Our comprehensive product portfolio includes eProcurement, eInvoicing, Spend Analysis, eSourcing, Contract Management, Supplier Management, Financial Savings Management, Project Management, Request Management, Supplier Network, Insight Studio, and Merlin A.I. Suite with intelligent BOTs
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How to Apply for Zycus Off-campus 2023?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
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If you face any issues while applying. Do let us know in the comment section.
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Zycus Recruitment 2023 – Frequently Asked Questions
What is the Zycus selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the Zycus Salary for freshers?
The average of 5 LPA is based on the reports of Glassdoor and Ambition Box.
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