HSBC Recruitment hiring for the post of Contact Centre Representative. A student from various disciplines can apply for the HSBC Recruitment drive 2023. Interested and eligible candidates can read more details below 

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HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment.

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HSBC Recruitment 2023:

Company Name HSBC
Post Name  Contact Centre Representative
Salary up to ₹6 LPA*
Experience 0-1 yr
Batch 2023/22/21/20/19/18
Job Location Work From Home
Last date to apply 22-Apr-2023

Job Description:

HSBC is hiring candidates for the post of  Contact Centre Representative.

Job Responsibilities:

  • Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible.
  • Delivers what is promised in line with customer expectations
  • Offers value added products and services based on customer needs analysis and ensures customer understanding of those products
  • Individual  service, quality and sales targets  through proactively introducing customers to new and value adding products and services that meets their needs.
  • Targets on efficiency, quality and effectiveness.
  • Adherence to documented policies an procedures.

    Eligibility Criteria:

    • Must have education standard to at least high school diploma and be of a legal working age.

    Preferred skill:

    • Must be proficient language(s) required by the process
    • Open to working flexible shifting schedules
    • Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development
    • Takes pride in delivering what is promised in line with the customer and service expectations
    • Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order
    • Ability to work in a high-volume, fast paced environment is required
    • Proficiency with personal computers and basic software packages and specialised applications.
    • Excellent communication skills and is polite and friendly at all times.
    • Displays patience and empathy.

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    How to Apply for HSBC Recruitment 2023?

    Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.

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    If you face any issues while applying. Do let us know in the comment section.

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    HSBC Recruitment 2023 – Frequently Asked Questions

    What is the HSBC selection process?

    The selection process will be based on a Written test followed by the Technical and Hr interviews.

    What is the HSBC Salary for freshers?

    The average salary up to 8 LPA based on the reports of Glassdoor and Ambition Box.

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